Troubleshooting
Message | Corrective Action |
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Call service | #### represents a mechanical error (#=0, 1, 2, ...). Call for service. |
####:0123456 | The printer does not operate when this message is displayed. |
| The total number of pages printed is also indicated, e.g. |
| 0123456. |
Cassette # | A cassette is not loaded properly in the printer. |
not loaded | Properly load the cassette indicated by #. The number (#) of the cassette is from |
| 1 to 4. |
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Chad box full | The punch unit chad box of the option document finisher is full. Discard the |
| chads. |
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Check chad box | The punch unit waste box of the document finisher is full or is not installed |
Press GO | correctly. Check if the box is properly installed, and then discard the chads if the |
; | box is full. Press [GO] to resume printing. |
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Clean printer | Clean the inside of the printer. Refer to Toner Container Replacement on page |
Press GO | This message will be displayed when replacing the toner container after the |
| message Replace toner Clean printer is displayed. After cleaning the |
; | inside of the printer, press [GO] and the printer will be ready for printing. |
Close finisher | Close the option document finisher cover. |
cover |
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Close | Close the printer front cover. |
front cover |
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Close | Close the printer left cover. If left cover of the option paper feeder is open, 2 or 3 |
left cover 1(2,3) | is displayed. |
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Close mailbox | Close the mailbox cover. |
cover |
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Duplex disabled | Duplex printing cannot be performed due to paper size or type. Press [GO] and |
Press GO | the printer will print on one side only. |
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Error. Power off | Turn the power switch off and then back on again. If this message still remains, |
F### | turn the power switch off, and contact your service representative or authorized |
| service center. |
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Finisher tray ## | The finisher tray is full. When removing the paper, printing will be resumed. ## |
paper full | indicates the tray number. |
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OPERATION GUIDE |