Manuals / Kyocera / Computer Equipment / Printer

Kyocera FS-9130DN, FS-9530DN manual Troubleshooting

Models: FS-9130DN FS-9530DN

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4 Troubleshooting

This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your service representative.

This chapter explains the following topics:

•	General Guideline	4-2
•	Print Quality Problems	4-4
•	Indicators and Messages	4-7
• Correcting a Paper Jam		4-14

OPERATION GUIDE

4-1

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Kyocera FS-9130DN, FS-9530DN manual Troubleshooting

Contents

FS-9130DN FS-9530DN Operation GuidePage OPERATION GUIDE ContentsOPERATION GUIDE Notice on Software Legal and Safety InformationRegarding Tradenames BY IMPROPER INSTALLATIONOPERATION GUIDE IBM Program License Agreement License Agreements2. Limited Warranty 1. LicenseOPERATION GUIDE 3. Limitation of Remedies4. General OPERATION GUIDE Typeface Trademark AcknowledgementMonotype Imaging License Agreement FCC Statement for users in the United States Compliance and Conformityviii OPERATION GUIDEOPERATION GUIDE Precautions for UseLaser Safety Safety InformationLaser Notice Radio Frequency TransmitterOPERATION GUIDE Caution LabelsOzone Concentration CDRH RegulationsDeclaration of Conformity for U.S.A OPERATION GUIDExiii CE Marking DirectiveOPERATION GUIDE OPERATION GUIDE Declaration of Conformity AustraliaCanadian Department of Communications Compliance Statement Disclaimer EN ISOEnergy Saving Control Function Duplex PrintingOPERATION GUIDE Energy Star ENERGY STAR Programxvii OPERATION GUIDEWarning of high temperature SymbolsWarning of prohibited action Disassembly prohibited Alert of required action Remove the power plug from the outletOther Precautions Installation PrecautionsEnvironment OPERATION GUIDEOPERATION GUIDE Power Supply/Grounding the MachineOther Precautions OPERATION GUIDE Handling of Plastic BagsCautions when Using the Machine Precautions for Usexxii OPERATION GUIDExxiii Do not pull the power cord when removing it from the outlet. If the power cord is pulled, the wires may become broken and there is a danger of fire or electrical shock. Always grasp the power plug when removing the power cord from the outletOPERATION GUIDE Other Precautions Cautions when Handling ConsumablesNever open the toner container or waste toner box Keep the Toner Container out of the reach of childrenOPERATION GUIDE Other PrecautionsAfter use, always dispose of the Toner Container in accordance with OPERATION GUIDE xxvi3 Maintenance Guide to the Operation Guide4 Troubleshooting 5 SpecificationsReplacement on page Conventionsout when holding the front of the Convention1 Machine Parts 8 MP Multi-Purpose Tray 9 Main Switch 10 Top Tray 11 Toner Container Components at the Front of the Printer12 Toner Container Release Lever 13 Waste Toner Box 14 Cleaning Brush 1112 110 131415 Power Cord Connector 16 Option Unit Connector Components at the Left and the Rear of the PrinterMachine Parts 17 Handles for Transport 18 Left Cover 19 Lock Lever 20 Left Cover25 Parallel Interface Connector 26 Option Hard Disk Unit Slot HDD Components at the Right of the Printer27 Network Interface Connector 28 USB Interface Connector B1 Machine PartsThis chapter contains explanations on the following topics 2 Printing OperationLoading Printer Driver Printing from Application SoftwareOPERATION GUIDE Loading Printer DriverPrinting Operation OPERATION GUIDE Printing from Application SoftwarePrinting Operation OPERATION GUIDE Printing OperationToner Container Replacement 3 MaintenanceCleaning the Printer This chapter contains explanations on the following topicsMaintenance General InformationAlso, the internal parts need periodic cleaning Toner Container Waste Toner BoxFrequency of toner container replacement Toner Container ReplacementUnderstanding Messages Requesting Toner Container Replacement MaintenanceOPERATION GUIDE Replenishing TonerMaintenance gently lift the toner container Maintenanceof it 5 Lightly tap the new toner on the top 5 to 6 timesOPERATION GUIDE Maintenancetimes or more to loosen and mix the toner inside OPERATION GUIDE Replacing the Waste Toner BoxMaintenance Peel off the backing paper to gain access to sticker B MaintenancePeel sticker A off the waste toner box backPeel sticker B off the waste toner box MaintenanceStick sticker B down over top of sticker A at the back of itFit the new waste toner box to the printer Close the front cover Maintenance3-10 OPERATION GUIDECleaning the Filters Cleaning the PrinterMaintenance OPERATION GUIDEClean the filters using a vacuum cleaner or a dry cloth MaintenanceAfter cleaning, replace the filters in their original positions After cleaning the filters, proceed to next sectionMaintenance The Inside of the Printer2 Remove the blue colored cleaning brush Open the front cover all the waywith the separator Maintenance3-14 OPERATION GUIDE4 Troubleshooting Troubleshooting General GuidelineSymptom Indicators and Messages on pageOPERATION GUIDE TipsTroubleshooting Troubleshooting Print Quality ProblemsToner Container Replacement on page Clean the separatorCheck the EcoPrint setting TroubleshootingRefer to Toner Container Replacement on page Check the toner container installationfree cloth. Refer to Toner Container Replacement on page TroubleshootingPrinted Results Corrective ActionIndicators Indicators and MessagesMaintenance Messages TroubleshootingMessage TroubleshootingCorrective Action OPERATION GUIDETurn off the printer and reinstalled in the correct slot TroubleshootingThe maintenance kit MK-710 for FS-9130DN and FS-9530DN needs to be only displayed when there is an option paper feeder installedToner low. Refer to Toner Container Replacement on page TroubleshootingReplacement on page MessageTroubleshooting Error Messagesinternal memory. Try adding more memory or changing resolution MessageMessage TroubleshootingCorrective Action 4-12You can abandon printing by CANCEL Troubleshooting01 Format error. Try turning the power off and on again 02 RAM disk mode is Off. Turn RAM disk mode OnTroubleshooting Correcting a Paper JamPaper jam message Paper jamPaper jam message TroubleshootingDescription locationTroubleshooting Paper Cassette4-16 OPERATION GUIDEInside the MP transport MP TrayTroubleshooting OPERATION GUIDE2 Remove the jammed paper TroubleshootingPush the lever gray colored to raise the duplex unit and remove the jammed paperTurn the knob clockwise to release the jammed paper from the MP Troubleshootingtransport tray section OPERATION GUIDEOpen the MP transport tray cover and remove any jammed paper TroubleshootingIf the paper has been torn, remove the jammed paper coverTroubleshooting Jam in Left CoverOPERATION GUIDE 4-21Troubleshooting Left CoverIf there is jammed paper in the output section, remove it Close left cover Open left coverTroubleshooting Document FinisherRemove the jammed paper Close left cover OPERATION GUIDEOPERATION GUIDE Troubleshooting4-24 Description 5 SpecificationsFS-9130DN FS-9530DNDescription SpecificationsFS-9130DN FS-9530DNPower consumption SpecificationsDuring low power mode 25 W or During sleep mode 4.5 W or lessOPERATION GUIDE SpecificationsPage Page Page Rev. 1.32007.7 302G156012