Troubleshooting | Kyocera FS-C5300DN, FS-C5200DN, FS-C5100DN

4 Troubleshooting

This chapter contains explanations on the following topics:

General Guidelines	4-2
Print Quality Problems	4-3
Error Messages	4-6
Clearing Paper Jams	4-12

If a problem cannot be corrected, contact your service technician.

Troubleshooting

4-1

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Kyocera FS-C5300DN, FS-C5200DN, FS-C5100DN manual Troubleshooting

Contents

FS-C5100DN/C5200DN/C5300DN Page Contents Page Regarding Tradenames Legal and Safety Information License Agreements Typeface Trademark AcknowledgementMonotype Imaging License Agreement Copyright 1998-2006 The OpenSSL Project. All rights reserved Open SSLeay License This Software is Provided by the OpenSSL Project AS is Original SSLeay LicensePage Compliance and Conformity Interface connectors Laser Safety Safety InformationLaser Notice Radio Frequency TransmitterPage Cdrh Regulations Safety Instructions Regarding the Disconnection of PowerOzone concentration 2004/108/EC, 2006/95/EEC, 93/68/EEC and 1999/5/EC Canadian Department of Communications Compliance Statement EN ISODisclaimer Sleep Energy Saving Control FunctionAutomatic 2-Sided Print Function Paper Recycling Installation Precautions Other PrecautionsEnvironment Other Precautions Power Supply/Grounding the PrinterHandling of Plastic Bags Precautions for Use Other Precautions About the Operation Guide ConventionsConvention Description Example Machine Parts Components at the Left of the Printer Components at the Front of the Printer Paper Transfer Unit Paper Ramp Duplex Unit Envelope Switch Internal ComponentsComponents at the Rear of the Printer Operation Panel Printing Operation Changing Network Interface Parameters TCP/IP, TCP/IP IPv6 settings TCP/IP TCP/IP IPv6 TCP/IP IPv6 On RAStateless Off DHCPv6 Off ?Off Security Password NetWare AppleTalk IPP IPSec SSL Server Security Level Security Level High Printing a Network Interface Status Adjust/Maintenance Installing the Printer Driver Installing the Software in WindowsClick Install software Express Mode Custom Mode Installation on a MacintoshSelect Custom Mode Open System Preferences and click Print & Fax Page Page Printing from Application Software Status Monitor Accessing the Status MonitorExiting the Status Monitor Screen Overview Status Monitor icon Enable Event Notification Status Monitor SettingsSound Notification Tab Sound file Enlarge window Appearance TabAlways on top Transparency Click Uninstall Uninstalling Software Windows PC Maintenance Frequency of Toner Container Replacement Toner Container ReplacementGeneral Information Toner Color Life of the Toner Container Printable pages Toner Kits FS-C5300DN Replacing the Toner Container Plastic Bag Toner Feed Slot Replacing the Waste Toner Box Open the cap of the new waste toner box Cleaning the Paper Transfer Unit Cleaning the Printer Push the front cover back in completely Maintenance Maintenance Troubleshooting Symptom Check Items Corrective Action General GuidelinesTips Printed Results Corrective Action Print Quality Problems Faint or blurred printing Black or white vertical streaks Grey background Message Corrective Action Error Messages Card section of the Advanced Operation Guide Starts Cancel Details, refer to Clearing Paper Jams on Storage Error Codes Hard Disk ErrorsCode Meaning RAM Disk Errors Code Meaning Memory Card and USB Memory Errors Code Meaning Clearing Paper Jams Possible Paper Jam LocationsPaper Jam Message Description Reference Paper jam at Cassette General Considerations for Clearing JamsPaper Jam at MP Tray Utilizing Online Help Messages Paper Jam in Printer Paper Jam at Cassette 2 to Troubleshooting Description FS-C5100DN FS-C5200DN FS-C5300DN Specifications Paper Sizes Cassette Description FS-C5100DN FS-C5200DN FS-C5300DN Specifications Page Page 2008 Is a trademark of Kyocera Corporation