Clearing Paper Jams

If the paper jammed in the paper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated. The printer automatically goes off-line when this message is displayed. Remove jammed paper. After removing jammed paper, the printer will re-start printing.

Possible Paper Jam Locations

The figure below explains the printer’s paper paths including the options. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths.

MP Tray

Paper Cassette

Paper Feeder

PF-500, PF-510

 

 

 

(Only 2 stacked paper feeders can

 

 

 

be used with the FS-C5100DN)

 

 

 

 

 

Paper Jam Message

Description

Reference Page

 

 

 

 

 

 

 

 

Paper is jammed inside the printer,

page 4-13

 

Paper jam

 

 

Printer

 

paper cassette or MP tray.

page 4-14

 

 

 

 

page 4-15

 

 

 

 

 

 

Paper is jammed at the optional paper

page 4-15

 

Paper jam

 

 

Cassette 2 (to 4)

 

feeder’s cassette.

 

 

 

 

 

 

4-12

Troubleshooting

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Kyocera FS-C5100DN, FS-C5300DN Clearing Paper Jams, Possible Paper Jam Locations, Paper Jam Message Description Reference