Print Quality Problems

 

 

 

The tables and diagrams in the following sections define print quality

 

 

 

problems and the corrective action you can conduct to solve the

 

 

 

problems. Some solutions may require cleaning or replacing parts of the

 

 

 

printer.

 

 

 

If the suggested corrective action will not solve the problem, call for

 

 

 

service.

 

 

 

 

Printed Results

Corrective Action

 

 

 

 

Skewed-color printout

Conduct color registration using the printer operation panel.

 

 

 

For details, refer to Registration Normal (Color registration [standard])

 

 

 

section or Registration Details (Color registration [detailed]) section of the

 

 

 

Advanced Operation Guide.

 

 

 

 

Completely blank printout

Check the toner containers.

 

 

 

Open the printer top cover (top tray) and check that the toner containers

 

 

 

 

 

 

are correctly installed in the printer. For more information on installing the

 

 

 

toner containers, refer to Toner Container Replacement on page 3-2.

 

 

 

 

 

 

 

Check that the application software is correctly operated.

 

 

 

 

Full single-color printout

Check the main charger unit.

Open the left cover and check that the main charger unit is correctly installed.

Dropouts or stray dots

Clean the main charger units.

For details, refer to LSU/Charger (LSU/Main charger cleaning mode setting) section of the Advanced Operation Guide.

Troubleshooting

4-3

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Kyocera FS-C5100DN, FS-C5300DN, FS-C5200DN manual Print Quality Problems, Printed Results Corrective Action