LaCie d2 SCSI Hard Drive

 

Troubleshooting

 

 

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Problem

Questions to Ask

Possible Solutions

The drive is not recognized.

Is the terminator on the LaCie drive set correctly?

Check the terminator. It should be attached for an LVD/Wide drive only if it is the last device in your SCSI chain. Otherwise, it should not be attached.

 

Are the pins and holes in the SCSI

Turn off your computer and SCSI peripherals

 

connectors straight and not deformed?

and check the cables and connectors.

 

 

Replace the cables if necessary.

 

 

 

 

Are you using the correct SCSI driver?

Make sure you are using the most recent

 

 

drivers supplied by the manufacturer of the

 

 

SCSI card. Contact the SCSI card

 

 

manufacturer or LaCie Technical Support for

 

 

more details.

 

 

 

The drive is working slowly.

Is the drive part of a SCSI chain?

Isolate the drive and see if performance

 

 

improves.

 

 

 

The LVD drive seems to be working

Is the LVD drive connected to a

If it is, then this drop in performance is

slowly.

Narrow SCSI port, or is part of a

normal. When connected to Narrow or SE

 

mixed LVD-SE chain?

buses or chains, the performance of LVD

 

 

drives drops to match the performance of the

 

 

Narrow/SE bus. See Appendix 1 for more

 

 

details.

Are you using LVD cables and terminators?

If you are not using LVD cables and terminators, non-LVD cables and terminators will slow down the performance of an LVD drive by constricting the speed to non-LVD standards.

The SCSI card is not recognized.

Is the SCSI card driver installed correctly and enabled?

Windows 98 SE & Me Users: Go to Start > Settings > Control Panel > System > Device Manager > SCSI Controller > click on the + sign next to the controller icon, and you should see the device listed.

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