Symptom

Cause

Solution

 

 

 

Image

The laser lens is dirty.

Clean the laser lens.

defects.

 

 

A toner cartridge may

Remove the toner cartridges and

 

 

be leaking.

check them for damage. If one is dam-

 

 

aged, replace it.

 

 

 

 

A imaging unit may

Remove the imaging unit with the color

 

be defective.

causing the abnormal image.

 

 

Replace it with a new imaging unit.

 

 

 

Lateral lines

The printer is not

Place the printer on a flat, hard, level

or bands

level.

surface.

appear on

 

 

The media path is

Print several sheets and the excess

image.

dirty with toner.

toner should disappear.

 

 

 

 

 

One or more of the

Remove the imaging units and check

 

imaging units may be

them for damage. If one is damaged,

 

defective.

replace it.

 

 

 

Colors look

One or more of the

Remove the imaging units and verify

drastically

imaging units may be

that the toner is distributed evenly on

wrong.

defective.

each cartridge roller, and reinstall the

 

 

imaging units.

 

 

 

 

One or more of the

Check the control panel for an TONER

 

toner cartridges may

LOW X or TONER OUT X message. If

 

be low or empty.

necessary, replace the specified toner

 

 

cartridge.

 

 

 

Colors are

The front cover is not

Make sure that the printer’s front cover

not register-

properly closed.

is closed.

ing properly;

 

 

One or more of the

Remove the imaging units and check

colors are

imaging units may be

them for damage. If one is damaged,

mixed or

defective.

replace it.

have page-

 

 

The media is moist

Remove the moist media and replace it

to-page vari-

ation.

from humidity.

with new, dry media.

 

 

 

 

 

204

Solving Problems with Printing Quality

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Lennox Hearth 4650EN manual Solving Problems with Printing Quality, LOW X or Toner OUT X message. If
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4650EN specifications

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