Action: Run the Windows Disk Defragmenter program.

Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete.

On the Windows 7 operating system, do the following:

1.Close any programs that are currently running and close any open windows.

2.Click Start Computer.

3.Right-click your C drive entry and then click Properties.

4.Click the Tools tab.

5.Click Defragment Now, then click Continue.

6.Click Defragment Now again to start a disk-defragmentation process.

Insufficient memory

Symptom: Insufficient memory

In general, the more memory that is installed, the better the Windows operating system runs.

Action: Install additional memory. For information about purchasing memory, see Chapter 11 “Getting information, help, and service” on page 127. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 38.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 127.

Printer problems

Symptom: The printer does not work.

Actions: Verify that:

1.The printer is turned on and is online.

2.Paper is loaded correctly.

3.The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer.

Note: Non-IEEE-approved printer signal cables might cause unpredictable problems.

1.Any device drivers and other software that came with the printer are correctly installed.

2.You have assigned the printer port correctly in your operating system, application program, or BIOS settings. For more information about BIOS settings, see Chapter 7 “Using the Setup Utility program” on page 97.

If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 127.

Serial port problems

Use this information to troubleshoot the serial port and devices attached to the serial port.

Symptom: Serial port cannot be accessed.

Actions:

Chapter 10. Troubleshooting and diagnostics 123

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Lenovo 2697 manual Printer problems, Serial port problems, Insufficient memory, Click Defragment Now, then click Continue