1.Depending on the date when your computer was manufactured, your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic purposes. For more information about the Lenovo ThinkVantage Toolbox program, see “Lenovo ThinkVantage Toolbox” on page 111. For more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 111.

2.You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 111 for detailed information.

3.If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo Solution Center

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

Notes:

The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the program, you can download it from http://www.lenovo.com/diagnose.

If you are using the Windows Vista or Windows XP operating system, go to http://www.lenovo.com/diagnose for the latest information on diagnostics for your computer.

To run the Lenovo Solution Center program on the Windows 7 operating system, click Start All Programs

Lenovo ThinkVantage Tools System Health and Diagnostics. Follow the instructions on the screen.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information.

To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics. Follow the instructions on the screen.

To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system, click Start All Programs ThinkVantage Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.

Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the

Chapter 10. Troubleshooting and diagnostics 111

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Lenovo 3665, 3675, 896, 958, 3662, 3655, 3634, 3597, 3617 Lenovo Solution Center, Lenovo ThinkVantage Toolbox, PC-Doctor for DOS

3595, 3662, 896, 3675, 3665 specifications

The Lenovo 3498, 958, 3634, 1112, and 3655 series are a testament to the brand's commitment to delivering high-quality computing solutions tailored to diverse user needs. Each model in this series brings a unique set of features and technologies that cater to professionals, students, and casual users alike.

Starting with the Lenovo 3498, this model is designed for efficiency and performance. It is equipped with a powerful processor that ensures smooth multitasking, facilitating productivity in demanding applications. The 3498 also boasts a vibrant display that enhances the visual experience, making it ideal for tasks such as graphic design and media consumption. With ergonomic design features such as a comfortable keyboard and a responsive touchpad, users can expect a seamless operating experience.

Next, the Lenovo 958 model stands out for its portable yet robust design. It features advanced battery technology, which allows for extended usage time without frequent recharges, making it perfect for users who are constantly on the go. The 958 is also equipped with a high-definition camera and advanced audio technology, providing clear video conferencing capabilities, which is essential for remote work and virtual meetings.

The Lenovo 3634 model enhances user interaction with a touch-sensitive display, allowing for intuitive navigation and control. This feature is particularly beneficial for creative professionals who require precision and flexibility in their work. Coupled with strong hardware specifications, the 3634 ensures that users can run demanding software seamlessly.

The 1112 model brings added versatility with its 2-in-1 design, allowing users to switch effortlessly between laptop and tablet modes. This dual functionality is ideal for users who appreciate the flexibility of both formats, whether they are sketching ideas or drafting documents. The 1112 also incorporates Lenovo’s latest connectivity options, including fast Wi-Fi and Bluetooth, ensuring that users can stay connected at all times.

Lastly, the Lenovo 3655 focuses on delivering superior graphics performance, making it an excellent choice for gaming enthusiasts and creative professionals alike. The integration of advanced GPU technology enhances rendering speeds and visual quality, thus catering to users who rely on high-performance graphics.

In summary, the Lenovo 3498, 958, 3634, 1112, and 3655 models showcase Lenovo's dedication to innovation and quality. Each model caters to specific user requirements, ensuring that there's a suitable option for varied computing needs. Whether for work, entertainment, or creative pursuits, Lenovo continues to lead the way in providing versatile and powerful computing solutions.