An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive

Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.

Actions:

•If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

•If you are using the Windows Vista or the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 97.

If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 97.

A CD or DVD does not work

Symptom: A CD or DVD does not work.

Actions:

•Verify that the disc is inserted correctly, with its label up.

•Make sure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

•Verify that the disc you are using is not scratched or damaged. Try inserting another disc that you know is good. If you cannot read from a known-good disc, you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive. Make sure that the power cable and signal cable are securely connected to the drive.

Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer

Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer.

Action: Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence” on page 80 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 110 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113.

DVD problems

Select your symptom from the following list:

•“Black screen instead of DVD video” on page 97

•“DVD movie will not play” on page 98

•“No audio or intermittent audio while playing DVD movie” on page 98

•“Playback is very slow or choppy” on page 98

•“Invalid disc or no disc found message” on page 98

Black screen instead of DVD video

Symptom: Black screen instead of DVD video

Chapter 10. Troubleshooting and diagnostics 97

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Lenovo 3662, 3675, 896, 958, 3665, 3655, 3634, 3597 DVD problems, CD or DVD does not work, Black screen instead of DVD video
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3595, 3662, 896, 3675, 3665 specifications

The Lenovo 3498, 958, 3634, 1112, and 3655 series are a testament to the brand's commitment to delivering high-quality computing solutions tailored to diverse user needs. Each model in this series brings a unique set of features and technologies that cater to professionals, students, and casual users alike.

Starting with the Lenovo 3498, this model is designed for efficiency and performance. It is equipped with a powerful processor that ensures smooth multitasking, facilitating productivity in demanding applications. The 3498 also boasts a vibrant display that enhances the visual experience, making it ideal for tasks such as graphic design and media consumption. With ergonomic design features such as a comfortable keyboard and a responsive touchpad, users can expect a seamless operating experience.

Next, the Lenovo 958 model stands out for its portable yet robust design. It features advanced battery technology, which allows for extended usage time without frequent recharges, making it perfect for users who are constantly on the go. The 958 is also equipped with a high-definition camera and advanced audio technology, providing clear video conferencing capabilities, which is essential for remote work and virtual meetings.

The Lenovo 3634 model enhances user interaction with a touch-sensitive display, allowing for intuitive navigation and control. This feature is particularly beneficial for creative professionals who require precision and flexibility in their work. Coupled with strong hardware specifications, the 3634 ensures that users can run demanding software seamlessly.

The 1112 model brings added versatility with its 2-in-1 design, allowing users to switch effortlessly between laptop and tablet modes. This dual functionality is ideal for users who appreciate the flexibility of both formats, whether they are sketching ideas or drafting documents. The 1112 also incorporates Lenovo’s latest connectivity options, including fast Wi-Fi and Bluetooth, ensuring that users can stay connected at all times.

Lastly, the Lenovo 3655 focuses on delivering superior graphics performance, making it an excellent choice for gaming enthusiasts and creative professionals alike. The integration of advanced GPU technology enhances rendering speeds and visual quality, thus catering to users who rely on high-performance graphics.

In summary, the Lenovo 3498, 958, 3634, 1112, and 3655 models showcase Lenovo's dedication to innovation and quality. Each model caters to specific user requirements, ensuring that there's a suitable option for varied computing needs. Whether for work, entertainment, or creative pursuits, Lenovo continues to lead the way in providing versatile and powerful computing solutions.
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