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HP Pro 8600 Plus CM749A#B1H, CM750A manual Web Services, Work with ink cartridges, Solve a problem

Models: Pro 8600 Plus 8600 Pro 8600 Plus CN577A#B1H Pro 8600 Plus CM750A#B1H CM750A Pro 8600 Plus CM749A#B1H

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7	Web Services
	What are Web Services?	84
	HP ePrint	84
	Printer Apps	84
	Set up Web Services	85
	Set up Web Services using the HP printer software	85
	Set up Web Services using the printer’s control panel	85
	Set up Web Services using the embedded web server	86
	Use Web Services	86
	HP ePrint	86
	Print using HP ePrint	87
	Find the printer’s email address	87
	Turn off HP ePrint	87
	Printer Apps	87
	Use Printer Apps	87
	Manage Printer Apps	87
	Turn off Printer Apps	88
	Remove Web Services	88
8 Work with ink cartridges
	Information on ink cartridges and the printhead	89
	Check the estimated ink levels	90
	Print with one or more depleted cartridges	90
	Replace the ink cartridges	90
	Store printing supplies	92
	Usage information collection	92
9	Solve a problem
	HP support	94
	Obtain electronic support	95
	HP support by phone	95
	Before you call	96
	Phone support period	96
	Telephone support numbers	96
	After the phone support period	97
	General troubleshooting tips and resources	98
	Solve printer problems	98
	The printer shuts down unexpectedly	99
	Alignment fails	99
	The printer is not responding (nothing prints)	99
	The printer prints slowly	100
	The printer is making some unexpected noises	101
	Blank or partial page printed	101
	Something on the page is missing or incorrect	102
	Placement of the text or graphics is wrong	102
	Print quality troubleshooting	103
	Solve paper-feed problems	107

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HP Pro 8600 Plus CM749A#B1H, Pro 8600 Plus CM750A#B1H manual Web Services, Work with ink cartridges, Solve a problem

Contents

Officejet PRO Page HP Officejet Pro 8600 e-All- in-One series Safety information AccessibilityCopyright information Hewlett-Packard Company noticesContents HP Digital Solutions PrintScan CopyFax Work with ink cartridges Web ServicesSolve a problem Error messages appear Technical information Contents Printer specifications Network setup HP supplies and accessoriesAdditional fax setup Printer management tools Accessibility Get startedVisual MobilityConserve printing supplies Manage powerEco Understand the printer parts Front viewPrinting supplies area Back viewUse the printer control panel Overview of buttons and lightsControl-panel display icons Icon PurposeIcon Purpose Need to replace cartridges until prompted to do so Change printer settings Select the modeTo select a different mode To change settings for a modeRecommended papers for printing and copying Finding the printer model numberSelect print media Recommended papers for photo printing Tips for selecting and using media Load an original on the scanner glass To load an original on the scanner glassLoad an original in the automatic document feeder ADF To load an original in the document feeder trayTo load media Load mediaLoad standard-size media Load envelopes To load envelopesLoad cards and photo paper To load cards and photo paperLoad custom-size media To load custom-size mediaInsert a memory device To insert a memory cardTo connect a storage device Install the accessoriesInstall the duplexer Install Tray To install TrayTo load Tray Configure trays Want to Follow these stepsMaintain the printer Turn on accessories in the printer driverClean the scanner glass To clean the scanner glass Clean the exteriorClean the automatic document feeder To clean the rollers or separator pad Turn the printer offPrint documents Windows PrintPrint documents Print brochures Windows Print brochuresPrint documents Mac OS QualityNormal or Best Print on envelopesPrint brochures Mac OS Print on envelopes Mac OS Print photosPrint on envelopes Windows QualityBest or Maximum dpi Print photos on photo paper WindowsPrint photos on photo paper Mac OS To print selected photos Print on special and custom-size paperPrint photos from a memory device Select Manage Custom Sizes in the Paper Size pop-up menu Set up custom sizes Mac OSPrint on special or custom-size paper Mac OS Print borderless documents Print borderless documents WindowsPrint borderless documents Mac OS PaperPerform two-sided printing Windows HP ePrintPrint on both sides duplexing Perform two-sided printing Mac OS Scan to a computer ScanScan an original Scan to a memory card Touch Start ScanScan using Webscan To scan using WebscanScanning documents as editable text To scan documents as editable textText .rtf from the File Type drop-down Mac OSSelect the Save as Editable Text OCR Make sure the scanner glass or ADF window is clean Guidelines for scanning documents as editable textMake sure the document is loaded correctly Make sure the text on the document is clearHP Digital Solutions What are HP Digital Solutions?HP Direct Digital Filing HP Digital FaxRequirements Set up Scan to Network Folder Set up HP Digital SolutionsSet up HP Direct Digital Filing Set up Scan to Email Set the Outgoing Email ProfilesConfigure other email options Set up the outgoing email profilesAdd email addresses to the Email Address Book Click Scan to EmailSet up HP Digital Fax On the Scan tab, click Email Address BookUse the HP Digital Solutions Use HP Scan to Network FolderUse Scan to Email Click Digital Fax ArchiveUse HP Digital Fax Change copy settings CopyCopy documents To copy documentsTo change copy settings for a single job Send a standard fax FaxSend a fax Touch Start Black or Start Color Send a standard fax from the computerTo send a standard fax from the printer control panel Send a fax manually from a phone To send a fax manually from an extension phoneSend a fax using monitor dialing Send a fax from memorySchedule a fax to send later Send a fax in Error Correction Mode Send a fax to multiple recipientsTo receive a fax manually Receive a faxReceive a fax manually Set up backup fax To set backup fax from the printer control panelOn Error Only Reprint received faxes from memoryPoll to receive a fax Forward faxes to another numberTo reprint faxes in memory from the printer control panel To forward faxes from the printer control panelTouch Fax Setup, and then select Advanced Fax Setup Set the paper size for received faxesSet automatic reduction for incoming faxes Block unwanted fax numbersAdd numbers to the junk fax list To add a number to the junk fax listTouch Junk Fax Blocker Touch Add NumbersPrint a Junk Fax Report To print a Junk Fax ReportTouch Print Reports, and then touch Junk Fax List Fax to PC and Fax to Mac requirementsTo set up Fax to PC Windows To set up Fax to Mac Mac OSModify Fax to PC or Fax to Mac settings To modify settings from the printer’s control panelSet up speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries Turn off Fax to PC or Fax to MacSet up and change group speed-dial entries To set up group speed-dial entriesTouch Fax Setup, and then touch Speed Dial Setup Delete speed-dial entriesChange fax settings Configure the fax headerSet the answer mode Auto answer Print a list of speed-dial entriesTo set the answer mode Set the number of rings before answeringChange the answer ring pattern for distinctive ring To set the number of rings before answeringSet the dial type Set the redial optionsTo change the answer ring pattern for distinctive ring To set the dial typeSet the fax sound volume Set the fax speedFax and digital phone services Fax over Internet ProtocolPrint fax confirmation reports To enable fax confirmationUse reports Clear the fax log Print fax error reportsPrint and view the fax log View the Call History Print the details of the last fax transactionPrint a Caller ID Report Web Services What are Web Services?HP ePrint Printer AppsSet up Web Services using the printer’s control panel Set up Web ServicesSet up Web Services using the HP printer software Touch Enter Proxy Use Web ServicesSet up Web Services using the embedded web server Print using HP ePrint Find the printer’s email addressTurn off HP ePrint Use Printer AppsTurn off Printer Apps Remove Web ServicesTouch Remove Web Services Work with ink cartridges Information on ink cartridges and the printheadCheck the estimated ink levels Print with one or more depleted cartridgesReplace the ink cartridges Related topicsTo replace the ink cartridges Store printing supplies Usage information collectionTo turn off usage information collection HP support Solve a problemIf you have a problem, follow these steps Obtain electronic support HP support by phoneTelephone support numbers Before you callPhone support period After the phone support period $XVWUDOLDGeneral troubleshooting tips and resources Solve printer problemsPrinter is not responding nothing prints Printer shuts down unexpectedlyAlignment fails Printer prints slowly Solution 1 Use a lower print quality settingSolution 2 Check the ink levels Printer is making some unexpected noises Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectPrint quality troubleshooting Solution 1 Make sure you are using genuine HP ink cartridgesSolution 3 Check the paper loaded in the input tray Solution 4 Check the paper type Solution 5 Check the print settingsChapter Solve paper-feed problems Solution 7 Contact HP supportMedia is not supported for the printer or tray Media is not picked up from a trayPages are skewing Multiple pages are being picked upCopies are blank Solve copy problemsNo copy came out Documents are missing or faded Size is reducedCopy quality is poor Check the originalPaper mismatch Copy defects are apparentPrinter prints half a page, then ejects the paper Solve scan problems Scanner did nothingScan takes too long Check the HP softwarePart of the document did not scan or text is missing Text cannot be editedError messages appear Scanned image quality is poorCheck the originals Reload document and then restart jobImage quality is better when printed Scanned image is skewed crookedGraphics look different from the original Take steps to improve the scan qualitySolve fax problems Scan defects are apparentBlank pages Size is reducedFax Hardware Test failed Solution Fax test failedPhone Cord Connected to Correct Port on Fax test failed Back view of the printer Chapter Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off HookPrinter is having problems sending and receiving faxes Chapter Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Solve fax problems 127 Phone cord that came with my printer is not long enough Printer cannot send faxes, but can receive faxes SolutionFax tones are recorded on my answering machine Solution Solve problems using Web Services and HP websites To extend your phone cordColor faxes do not print Computer cannot receive faxes Fax to PC and Fax to MacSolve problems using Web Services Solve HP Digital Solutions problems Solve problems using HP websitesSolving HP Direct Digital Filing problems Printer is not set up correctly on the networkDisk is full Network folder has not been set up correctlyServer name cannot be found or resolved Solving HP Digital Fax problems Sending large email messagesIncorrect date and time on faxes Error conditions are interfering with HP Digital FaxInternal memory is full Solve memory device problems Printer cannot read the memory deviceCheck the memory device Check the memory device slotSolve wired Ethernet network problems Solve wireless problemsGeneral network troubleshooting Printer cannot read photos on the memory deviceBasic wireless troubleshooting Advanced wireless troubleshootingMake sure the wireless 802.11 light is turned on Restart components of the wireless networkMake sure your computer is connected to your network To check a wired Ethernet connectionTo check a wireless connection Make sure that the printer is connected to your network Make sure the printer is on the networkMake sure the printer is online and ready Check to see if you can access the EWSTo access the EWS Solve wireless problems 141 To turn on Wireless Direct Printing After resolving the problemsWireless Direct Printing To print using Wireless Direct Printing Configure your firewall software to work with the printerUpdate the printer Solve printer management problems Check your network setupEmbedded web server cannot be opened Check the computerTroubleshoot installation issues Hardware installation suggestionsCheck your web browser Check the printer IP addressHP software installation suggestions Solve network problemsProblems connecting to a wired network To reset the printers network settingsUnderstand the Printer Status Report Click Start, then click Printers or Printers and FaxesTo print the Printer Status Report Printhead maintenance Clean the printheadTo clean the printhead from the control panel To clean the printhead from Toolbox WindowsReinstall the printhead Align the printheadTo reinstall the printhead Understand the network configuration Understand the network configuration 153 Clear jams Clear paper jamsTo clear a jam To clear a paper jam in the automatic document feeder Avoid paper jams Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Product features and capacities Printer specificationsPhysical specifications Processor and memory specifications System requirementsMedia specifications Network protocol specificationsEmbedded web server specifications Understand specifications for supported media Understand supported sizes Media size Tray DuplexerStandard media sizes EnvelopesPhoto media Media size Tray DuplexerCards Other media Media Left Right Top Bottom Margin Tray Type Weight CapacitySet minimum margins Print specifications Copy specificationsFax specifications Guidelines for printing on both sides of aScan specifications Fax to PC SpecificationsPhoto dpi Very Fine dpi Standard dpi HP ePrintHP website specifications Environmental specificationsElectrical specifications Acoustic emission specificationsUSB flash drives Memory device specificationsMemory card specifications Regulatory information FCC statement FCC statementGeräuschemission European Union Regulatory NoticeProducts with wireless LAN devices FranceAppendix a Australia wired fax statement Hinweis für Benutzer des deutschen TelefonnetzwerksRegulatory information for wireless products Exposure to radio frequency radiationRegulatory model number Environmental product stewardship program Environmental product stewardship program 181 Battery disposal in Taiwan Power consumptionChemical substances Battery information Environmental product stewardship program 183 Third-party licenses LICENSE.md4-pubdom--jmsharefolder Third-party licenses 185 Technical information Page Page Page Page Page Appendix a Technical information HP supplies and accessories Order printing supplies onlineSupplies Ink cartridges and printheadsHP media Additional fax setup Set up faxing parallel phone systemsSelect the correct fax setup for your home or office USADSL PBX Case a Separate fax line no voice calls received Case B Set up the printer with DSL To set up the printer with a separate fax lineTo set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring serviceTo set up the printer with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail Set up the printer with a computer dial-up modem To set up the printer with voice mailTo set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitterBack view of the printer Shared voice/fax with computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Example of a parallel splitter Back view of the printer Appendix C Provided for your country/region Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the printer control panelNetwork setup Change basic network settingsChange advanced network settings View and print network settingsView IP settings Change IP settingsConfigure the printer’s firewall settings Creating and using firewall rulesClick the Settings tab, click Firewall Rules Click the Settings tab, click Firewall Rules PriorityClick the Settings tab, click Firewall Options Reset firewall settingsBefore you begin Set up the printer for wireless communicationReset network settings Set up the printer on your wireless network Set up the printer using the HP printer softwareSet up the printer using the Wireless Setup Wizard Set up the printer using WiFi Protected Setup WPSSet up the printer using the embedded web server EWS To connect the printer using the Push Button MethodTo connect the printer using the PIN Method Change the connection typeTest the wireless connection Guidelines for ensuring wireless network securityOther wireless security guidelines Overview of security settingsAdd hardware addresses to a wireless router MAC filtering To uninstall method Uninstall and reinstall the HP softwareGuidelines for reducing interference on a wireless network To uninstall from a Macintosh computer Printer management tools Toolbox WindowsHP Utility Mac OS Embedded web serverAbout cookies To open the embedded web serverHow do I? Errors Windows Printhead problemFax memory full Printer disconnectedCartridge Problem Solution 1 Reinstall the printheadSolution 2 Install the ink cartridges correctly Solution 4 Replace the ink cartridgePaper Mismatch Cartridge cradle cannot movePaper Jam Printer is out of paperPreviously used ink cartridge installed Document failed to printPrinter failure Door or cover openPrinter supply upgrade Printer supply upgrade successfulPrinter supply upgrade problem Ink cartridges depletedUse Setup cartridges Do not use Setup cartridgesNew printhead ink alert Use black ink only?Problem with printer preparation Problem with ink systemInk sensor warning Color cartridge very low on inkReplace the ink cartridge Replace the ink cartridge 239Symbols/Numerics IndexPage Page OCR Page Twain Page Page Podręcznik użytkownika