Officejet PRO
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HP Officejet Pro 8600 e-All- in-One series
Copyright information
Safety information
Accessibility
Hewlett-Packard Company notices
Contents
Scan
HP Digital Solutions
Print
Copy
Fax
Web Services
Solve a problem
Work with ink cartridges
Error messages appear
Technical information
Contents Printer specifications
HP supplies and accessories
Additional fax setup
Network setup
Printer management tools
Visual
Accessibility
Get started
Mobility
Manage power
Eco
Conserve printing supplies
Understand the printer parts
Front view
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Control-panel display icons
Icon Purpose
Icon Purpose
Need to replace cartridges until prompted to do so
To select a different mode
Change printer settings
Select the mode
To change settings for a mode
Finding the printer model number
Select print media
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the document feeder tray
Load media
Load standard-size media
To load media
Load envelopes
To load envelopes
Load cards and photo paper
To load cards and photo paper
Load custom-size media
To load custom-size media
Insert a memory device
To insert a memory card
Install the accessories
Install the duplexer
To connect a storage device
Install Tray
To install Tray
To load Tray
Configure trays
Want to Follow these steps
Turn on accessories in the printer driver
Clean the scanner glass
Maintain the printer
Clean the exterior
Clean the automatic document feeder
To clean the scanner glass
To clean the rollers or separator pad
Turn the printer off
Print
Print documents
Print documents Windows
Print brochures
Print documents Mac OS
Print brochures Windows
Print on envelopes
Print brochures Mac OS
QualityNormal or Best
Print photos
Print on envelopes Windows
Print on envelopes Mac OS
Print photos on photo paper Windows
Print photos on photo paper Mac OS
QualityBest or Maximum dpi
Print on special and custom-size paper
Print photos from a memory device
To print selected photos
Set up custom sizes Mac OS
Print on special or custom-size paper Mac OS
Select Manage Custom Sizes in the Paper Size pop-up menu
Print borderless documents Mac OS
Print borderless documents
Print borderless documents Windows
Paper
HP ePrint
Print on both sides duplexing
Perform two-sided printing Windows
Perform two-sided printing Mac OS
Scan
Scan an original
Scan to a computer
Scan to a memory card
Touch Start Scan
Scanning documents as editable text
Scan using Webscan
To scan using Webscan
To scan documents as editable text
Mac OS
Select the Save as Editable Text OCR
Text .rtf from the File Type drop-down
Make sure the document is loaded correctly
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the text on the document is clear
HP Direct Digital Filing
HP Digital Solutions
What are HP Digital Solutions?
HP Digital Fax
Requirements
Set up HP Digital Solutions
Set up HP Direct Digital Filing
Set up Scan to Network Folder
Set up Scan to Email
Set the Outgoing Email Profiles
Add email addresses to the Email Address Book
Configure other email options
Set up the outgoing email profiles
Click Scan to Email
Set up HP Digital Fax
On the Scan tab, click Email Address Book
Use Scan to Email
Use the HP Digital Solutions
Use HP Scan to Network Folder
Click Digital Fax Archive
Use HP Digital Fax
Copy documents
Change copy settings
Copy
To copy documents
To change copy settings for a single job
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
To send a standard fax from the printer control panel
Touch Start Black or Start Color
Send a fax manually from a phone
To send a fax manually from an extension phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax in Error Correction Mode
Send a fax to multiple recipients
Receive a fax
Receive a fax manually
To receive a fax manually
On Error Only
Set up backup fax
To set backup fax from the printer control panel
Reprint received faxes from memory
To reprint faxes in memory from the printer control panel
Poll to receive a fax
Forward faxes to another number
To forward faxes from the printer control panel
Set automatic reduction for incoming faxes
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Block unwanted fax numbers
Touch Junk Fax Blocker
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Add Numbers
Touch Print Reports, and then touch Junk Fax List
Print a Junk Fax Report
To print a Junk Fax Report
Fax to PC and Fax to Mac requirements
Modify Fax to PC or Fax to Mac settings
To set up Fax to PC Windows
To set up Fax to Mac Mac OS
To modify settings from the printer’s control panel
To set up speed-dial entries
Set up speed-dial entries
Set up and change speed-dial entries
Turn off Fax to PC or Fax to Mac
Touch Fax Setup, and then touch Speed Dial Setup
Set up and change group speed-dial entries
To set up group speed-dial entries
Delete speed-dial entries
Set the answer mode Auto answer
Change fax settings
Configure the fax header
Print a list of speed-dial entries
Change the answer ring pattern for distinctive ring
To set the answer mode
Set the number of rings before answering
To set the number of rings before answering
To change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
To set the dial type
Set the fax sound volume
Set the fax speed
Fax and digital phone services
Fax over Internet Protocol
To enable fax confirmation
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
HP ePrint
Web Services
What are Web Services?
Printer Apps
Set up Web Services
Set up Web Services using the HP printer software
Set up Web Services using the printer’s control panel
Use Web Services
Set up Web Services using the embedded web server
Touch Enter Proxy
Turn off HP ePrint
Print using HP ePrint
Find the printer’s email address
Use Printer Apps
Remove Web Services
Touch Remove Web Services
Turn off Printer Apps
Work with ink cartridges
Information on ink cartridges and the printhead
Replace the ink cartridges
Check the estimated ink levels
Print with one or more depleted cartridges
Related topics
To replace the ink cartridges
Store printing supplies
Usage information collection
To turn off usage information collection
Solve a problem
If you have a problem, follow these steps
HP support
Obtain electronic support
HP support by phone
Before you call
Phone support period
Telephone support numbers
After the phone support period
$XVWUDOLD
General troubleshooting tips and resources
Solve printer problems
Printer shuts down unexpectedly
Alignment fails
Printer is not responding nothing prints
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Printer prints slowly
Printer is making some unexpected noises
Blank or partial page printed
Placement of the text or graphics is wrong
Something on the page is missing or incorrect
Print quality troubleshooting
Solution 1 Make sure you are using genuine HP ink cartridges
Solution 3 Check the paper loaded in the input tray
Solution 4 Check the paper type
Solution 5 Check the print settings
Chapter
Media is not supported for the printer or tray
Solve paper-feed problems
Solution 7 Contact HP support
Media is not picked up from a tray
Pages are skewing
Multiple pages are being picked up
Solve copy problems
No copy came out
Copies are blank
Copy quality is poor
Documents are missing or faded
Size is reduced
Check the original
Copy defects are apparent
Printer prints half a page, then ejects the paper
Paper mismatch
Scan takes too long
Solve scan problems
Scanner did nothing
Check the HP software
Part of the document did not scan or text is missing
Text cannot be edited
Check the originals
Error messages appear
Scanned image quality is poor
Reload document and then restart job
Graphics look different from the original
Image quality is better when printed
Scanned image is skewed crooked
Take steps to improve the scan quality
Blank pages
Solve fax problems
Scan defects are apparent
Size is reduced
Fax Hardware Test failed Solution
Fax test failed
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Chapter
Dial Tone Detection test failed Solution
Fax Line Condition test failed Solution
Display always shows Phone Off Hook
Printer is having problems sending and receiving faxes
Chapter
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Solve fax problems 127
Printer cannot send faxes, but can receive faxes Solution
Fax tones are recorded on my answering machine Solution
Phone cord that came with my printer is not long enough
Color faxes do not print
Solve problems using Web Services and HP websites
To extend your phone cord
Computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services
Solving HP Direct Digital Filing problems
Solve HP Digital Solutions problems
Solve problems using HP websites
Printer is not set up correctly on the network
Network folder has not been set up correctly
Server name cannot be found or resolved
Disk is full
Solving HP Digital Fax problems
Sending large email messages
Error conditions are interfering with HP Digital Fax
Internal memory is full
Incorrect date and time on faxes
Check the memory device
Solve memory device problems
Printer cannot read the memory device
Check the memory device slot
General network troubleshooting
Solve wired Ethernet network problems
Solve wireless problems
Printer cannot read photos on the memory device
Make sure the wireless 802.11 light is turned on
Basic wireless troubleshooting
Advanced wireless troubleshooting
Restart components of the wireless network
To check a wired Ethernet connection
To check a wireless connection
Make sure your computer is connected to your network
Make sure that the printer is connected to your network
Make sure the printer is on the network
Check to see if you can access the EWS
To access the EWS
Make sure the printer is online and ready
Solve wireless problems 141
After resolving the problems
Wireless Direct Printing
To turn on Wireless Direct Printing
Configure your firewall software to work with the printer
Update the printer
To print using Wireless Direct Printing
Embedded web server cannot be opened
Solve printer management problems
Check your network setup
Check the computer
Check your web browser
Troubleshoot installation issues
Hardware installation suggestions
Check the printer IP address
HP software installation suggestions
Solve network problems
Understand the Printer Status Report
Problems connecting to a wired network
To reset the printers network settings
Click Start, then click Printers or Printers and Faxes
To print the Printer Status Report
To clean the printhead from the control panel
Printhead maintenance
Clean the printhead
To clean the printhead from Toolbox Windows
Reinstall the printhead
Align the printhead
To reinstall the printhead
Understand the network configuration
Understand the network configuration 153
Clear jams
Clear paper jams
To clear a jam
To clear a paper jam in the automatic document feeder
Avoid paper jams
Warranty information
Technical information
Hewlett-Packard limited warranty statement
HP product Duration of limited warranty
Ink cartridge warranty information
Printer specifications
Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded web server specifications
Media specifications
Standard media sizes
Understand specifications for supported media
Understand supported sizes Media size Tray Duplexer
Envelopes
Media size Tray Duplexer
Cards
Photo media
Other media
Tray Type Weight Capacity
Set minimum margins
Media Left Right Top Bottom Margin
Fax specifications
Print specifications
Copy specifications
Guidelines for printing on both sides of a
Photo dpi Very Fine dpi Standard dpi
Scan specifications
Fax to PC Specifications
HP ePrint
Electrical specifications
HP website specifications
Environmental specifications
Acoustic emission specifications
Memory device specifications
Memory card specifications
USB flash drives
Regulatory information
FCC statement
FCC statement
Geräuschemission
European Union Regulatory Notice
Products with wireless LAN devices
France
Appendix a
Australia wired fax statement
Hinweis für Benutzer des deutschen Telefonnetzwerks
Regulatory information for wireless products
Exposure to radio frequency radiation
Regulatory model number
Environmental product stewardship program
Environmental product stewardship program 181
Power consumption
Chemical substances Battery information
Battery disposal in Taiwan
Environmental product stewardship program 183
Third-party licenses
LICENSE.md4-pubdom--jmsharefolder Third-party licenses 185
Technical information
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Appendix a Technical information
Supplies
HP supplies and accessories
Order printing supplies online
Ink cartridges and printheads
HP media
Additional fax setup
Set up faxing parallel phone systems
Select the correct fax setup for your home or office
USA
DSL PBX
Case a Separate fax line no voice calls received
Case B Set up the printer with DSL
To set up the printer with a separate fax line
To set up the printer with DSL
Case D Fax with a distinctive ring service on the same line
To set up the printer with a distinctive ring service
To set up the printer with a shared voice/fax line
Case E Shared voice/fax line
Case F Shared voice/fax line with voice mail
Set up the printer with a computer dial-up modem
To set up the printer with voice mail
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Example of a parallel splitter
Back view of the printer
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Example of a parallel splitter
Back view of the printer
Appendix C
Provided for your country/region
Example of a parallel splitter
Serial-type fax setup
Test fax setup
To test fax setup via the printer control panel
Change advanced network settings
Network setup
Change basic network settings
View and print network settings
Configure the printer’s firewall settings
View IP settings
Change IP settings
Creating and using firewall rules
Click the Settings tab, click Firewall Options
Click the Settings tab, click Firewall Rules
Click the Settings tab, click Firewall Rules Priority
Reset firewall settings
Set up the printer for wireless communication
Reset network settings
Before you begin
Set up the printer using the Wireless Setup Wizard
Set up the printer on your wireless network
Set up the printer using the HP printer software
Set up the printer using WiFi Protected Setup WPS
To connect the printer using the PIN Method
Set up the printer using the embedded web server EWS
To connect the printer using the Push Button Method
Change the connection type
Test the wireless connection
Guidelines for ensuring wireless network security
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Other wireless security guidelines
Uninstall and reinstall the HP software
Guidelines for reducing interference on a wireless network
To uninstall method
To uninstall from a Macintosh computer
HP Utility Mac OS
Printer management tools
Toolbox Windows
Embedded web server
About cookies
To open the embedded web server
How do I?
Fax memory full
Errors Windows
Printhead problem
Printer disconnected
Solution 2 Install the ink cartridges correctly
Cartridge Problem
Solution 1 Reinstall the printhead
Solution 4 Replace the ink cartridge
Paper Jam
Paper Mismatch
Cartridge cradle cannot move
Printer is out of paper
Printer failure
Previously used ink cartridge installed
Document failed to print
Door or cover open
Printer supply upgrade problem
Printer supply upgrade
Printer supply upgrade successful
Ink cartridges depleted
New printhead ink alert
Use Setup cartridges
Do not use Setup cartridges
Use black ink only?
Ink sensor warning
Problem with printer preparation
Problem with ink system
Color cartridge very low on ink
Replace the ink cartridge
Replace the ink cartridge 239
Symbols/Numerics
Index
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