Officejet PRO
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HP Officejet Pro 8600 e-All- in-One series
Safety information
Accessibility
Copyright information
Hewlett-Packard Company notices
Contents
HP Digital Solutions
Print
Scan
Copy
Fax
Work with ink cartridges
Web Services
Solve a problem
Error messages appear
Technical information
Contents Printer specifications
Network setup
HP supplies and accessories
Additional fax setup
Printer management tools
Accessibility
Get started
Visual
Mobility
Conserve printing supplies
Manage power
Eco
Understand the printer parts
Front view
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Control-panel display icons
Icon Purpose
Icon Purpose
Need to replace cartridges until prompted to do so
Change printer settings
Select the mode
To select a different mode
To change settings for a mode
Recommended papers for printing and copying
Finding the printer model number
Select print media
Recommended papers for photo printing
Tips for selecting and using media
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the document feeder tray
To load media
Load media
Load standard-size media
Load envelopes
To load envelopes
Load cards and photo paper
To load cards and photo paper
Load custom-size media
To load custom-size media
Insert a memory device
To insert a memory card
To connect a storage device
Install the accessories
Install the duplexer
Install Tray
To install Tray
To load Tray
Configure trays
Want to Follow these steps
Maintain the printer
Turn on accessories in the printer driver
Clean the scanner glass
To clean the scanner glass
Clean the exterior
Clean the automatic document feeder
To clean the rollers or separator pad
Turn the printer off
Print documents Windows
Print
Print documents
Print brochures Windows
Print brochures
Print documents Mac OS
QualityNormal or Best
Print on envelopes
Print brochures Mac OS
Print on envelopes Mac OS
Print photos
Print on envelopes Windows
QualityBest or Maximum dpi
Print photos on photo paper Windows
Print photos on photo paper Mac OS
To print selected photos
Print on special and custom-size paper
Print photos from a memory device
Select Manage Custom Sizes in the Paper Size pop-up menu
Set up custom sizes Mac OS
Print on special or custom-size paper Mac OS
Print borderless documents
Print borderless documents Windows
Print borderless documents Mac OS
Paper
Perform two-sided printing Windows
HP ePrint
Print on both sides duplexing
Perform two-sided printing Mac OS
Scan to a computer
Scan
Scan an original
Scan to a memory card
Touch Start Scan
Scan using Webscan
To scan using Webscan
Scanning documents as editable text
To scan documents as editable text
Text .rtf from the File Type drop-down
Mac OS
Select the Save as Editable Text OCR
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the document is loaded correctly
Make sure the text on the document is clear
HP Digital Solutions
What are HP Digital Solutions?
HP Direct Digital Filing
HP Digital Fax
Requirements
Set up Scan to Network Folder
Set up HP Digital Solutions
Set up HP Direct Digital Filing
Set up Scan to Email
Set the Outgoing Email Profiles
Configure other email options
Set up the outgoing email profiles
Add email addresses to the Email Address Book
Click Scan to Email
Set up HP Digital Fax
On the Scan tab, click Email Address Book
Use the HP Digital Solutions
Use HP Scan to Network Folder
Use Scan to Email
Click Digital Fax Archive
Use HP Digital Fax
Change copy settings
Copy
Copy documents
To copy documents
To change copy settings for a single job
Send a standard fax
Fax
Send a fax
Touch Start Black or Start Color
Send a standard fax from the computer
To send a standard fax from the printer control panel
Send a fax manually from a phone
To send a fax manually from an extension phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax in Error Correction Mode
Send a fax to multiple recipients
To receive a fax manually
Receive a fax
Receive a fax manually
Set up backup fax
To set backup fax from the printer control panel
On Error Only
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
To reprint faxes in memory from the printer control panel
To forward faxes from the printer control panel
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Junk Fax Blocker
Touch Add Numbers
Print a Junk Fax Report
To print a Junk Fax Report
Touch Print Reports, and then touch Junk Fax List
Fax to PC and Fax to Mac requirements
To set up Fax to PC Windows
To set up Fax to Mac Mac OS
Modify Fax to PC or Fax to Mac settings
To modify settings from the printer’s control panel
Set up speed-dial entries
Set up and change speed-dial entries
To set up speed-dial entries
Turn off Fax to PC or Fax to Mac
Set up and change group speed-dial entries
To set up group speed-dial entries
Touch Fax Setup, and then touch Speed Dial Setup
Delete speed-dial entries
Change fax settings
Configure the fax header
Set the answer mode Auto answer
Print a list of speed-dial entries
To set the answer mode
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
Set the dial type
Set the redial options
To change the answer ring pattern for distinctive ring
To set the dial type
Set the fax sound volume
Set the fax speed
Fax and digital phone services
Fax over Internet Protocol
Print fax confirmation reports
To enable fax confirmation
Use reports
Clear the fax log
Print fax error reports
Print and view the fax log
View the Call History
Print the details of the last fax transaction
Print a Caller ID Report
Web Services
What are Web Services?
HP ePrint
Printer Apps
Set up Web Services using the printer’s control panel
Set up Web Services
Set up Web Services using the HP printer software
Touch Enter Proxy
Use Web Services
Set up Web Services using the embedded web server
Print using HP ePrint
Find the printer’s email address
Turn off HP ePrint
Use Printer Apps
Turn off Printer Apps
Remove Web Services
Touch Remove Web Services
Work with ink cartridges
Information on ink cartridges and the printhead
Check the estimated ink levels
Print with one or more depleted cartridges
Replace the ink cartridges
Related topics
To replace the ink cartridges
Store printing supplies
Usage information collection
To turn off usage information collection
HP support
Solve a problem
If you have a problem, follow these steps
Obtain electronic support
HP support by phone
Telephone support numbers
Before you call
Phone support period
After the phone support period
$XVWUDOLD
General troubleshooting tips and resources
Solve printer problems
Printer is not responding nothing prints
Printer shuts down unexpectedly
Alignment fails
Printer prints slowly
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Printer is making some unexpected noises
Blank or partial page printed
Placement of the text or graphics is wrong
Something on the page is missing or incorrect
Print quality troubleshooting
Solution 1 Make sure you are using genuine HP ink cartridges
Solution 3 Check the paper loaded in the input tray
Solution 4 Check the paper type
Solution 5 Check the print settings
Chapter
Solve paper-feed problems
Solution 7 Contact HP support
Media is not supported for the printer or tray
Media is not picked up from a tray
Pages are skewing
Multiple pages are being picked up
Copies are blank
Solve copy problems
No copy came out
Documents are missing or faded
Size is reduced
Copy quality is poor
Check the original
Paper mismatch
Copy defects are apparent
Printer prints half a page, then ejects the paper
Solve scan problems
Scanner did nothing
Scan takes too long
Check the HP software
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Check the originals
Reload document and then restart job
Image quality is better when printed
Scanned image is skewed crooked
Graphics look different from the original
Take steps to improve the scan quality
Solve fax problems
Scan defects are apparent
Blank pages
Size is reduced
Fax Hardware Test failed Solution
Fax test failed
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Chapter
Dial Tone Detection test failed Solution
Fax Line Condition test failed Solution
Display always shows Phone Off Hook
Printer is having problems sending and receiving faxes
Chapter
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Solve fax problems 127
Phone cord that came with my printer is not long enough
Printer cannot send faxes, but can receive faxes Solution
Fax tones are recorded on my answering machine Solution
Solve problems using Web Services and HP websites
To extend your phone cord
Color faxes do not print
Computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services
Solve HP Digital Solutions problems
Solve problems using HP websites
Solving HP Direct Digital Filing problems
Printer is not set up correctly on the network
Disk is full
Network folder has not been set up correctly
Server name cannot be found or resolved
Solving HP Digital Fax problems
Sending large email messages
Incorrect date and time on faxes
Error conditions are interfering with HP Digital Fax
Internal memory is full
Solve memory device problems
Printer cannot read the memory device
Check the memory device
Check the memory device slot
Solve wired Ethernet network problems
Solve wireless problems
General network troubleshooting
Printer cannot read photos on the memory device
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure the wireless 802.11 light is turned on
Restart components of the wireless network
Make sure your computer is connected to your network
To check a wired Ethernet connection
To check a wireless connection
Make sure that the printer is connected to your network
Make sure the printer is on the network
Make sure the printer is online and ready
Check to see if you can access the EWS
To access the EWS
Solve wireless problems 141
To turn on Wireless Direct Printing
After resolving the problems
Wireless Direct Printing
To print using Wireless Direct Printing
Configure your firewall software to work with the printer
Update the printer
Solve printer management problems
Check your network setup
Embedded web server cannot be opened
Check the computer
Troubleshoot installation issues
Hardware installation suggestions
Check your web browser
Check the printer IP address
HP software installation suggestions
Solve network problems
Problems connecting to a wired network
To reset the printers network settings
Understand the Printer Status Report
Click Start, then click Printers or Printers and Faxes
To print the Printer Status Report
Printhead maintenance
Clean the printhead
To clean the printhead from the control panel
To clean the printhead from Toolbox Windows
Reinstall the printhead
Align the printhead
To reinstall the printhead
Understand the network configuration
Understand the network configuration 153
Clear jams
Clear paper jams
To clear a jam
To clear a paper jam in the automatic document feeder
Avoid paper jams
Warranty information
Technical information
Hewlett-Packard limited warranty statement
HP product Duration of limited warranty
Ink cartridge warranty information
Product features and capacities
Printer specifications
Physical specifications
Processor and memory specifications
System requirements
Media specifications
Network protocol specifications
Embedded web server specifications
Understand specifications for supported media
Understand supported sizes Media size Tray Duplexer
Standard media sizes
Envelopes
Photo media
Media size Tray Duplexer
Cards
Other media
Media Left Right Top Bottom Margin
Tray Type Weight Capacity
Set minimum margins
Print specifications
Copy specifications
Fax specifications
Guidelines for printing on both sides of a
Scan specifications
Fax to PC Specifications
Photo dpi Very Fine dpi Standard dpi
HP ePrint
HP website specifications
Environmental specifications
Electrical specifications
Acoustic emission specifications
USB flash drives
Memory device specifications
Memory card specifications
Regulatory information
FCC statement
FCC statement
Geräuschemission
European Union Regulatory Notice
Products with wireless LAN devices
France
Appendix a
Australia wired fax statement
Hinweis für Benutzer des deutschen Telefonnetzwerks
Regulatory information for wireless products
Exposure to radio frequency radiation
Regulatory model number
Environmental product stewardship program
Environmental product stewardship program 181
Battery disposal in Taiwan
Power consumption
Chemical substances Battery information
Environmental product stewardship program 183
Third-party licenses
LICENSE.md4-pubdom--jmsharefolder Third-party licenses 185
Technical information
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Appendix a Technical information
HP supplies and accessories
Order printing supplies online
Supplies
Ink cartridges and printheads
HP media
Additional fax setup
Set up faxing parallel phone systems
Select the correct fax setup for your home or office
USA
DSL PBX
Case a Separate fax line no voice calls received
Case B Set up the printer with DSL
To set up the printer with a separate fax line
To set up the printer with DSL
Case D Fax with a distinctive ring service on the same line
To set up the printer with a distinctive ring service
To set up the printer with a shared voice/fax line
Case E Shared voice/fax line
Case F Shared voice/fax line with voice mail
Set up the printer with a computer dial-up modem
To set up the printer with voice mail
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Example of a parallel splitter
Back view of the printer
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Example of a parallel splitter
Back view of the printer
Appendix C
Provided for your country/region
Example of a parallel splitter
Serial-type fax setup
Test fax setup
To test fax setup via the printer control panel
Network setup
Change basic network settings
Change advanced network settings
View and print network settings
View IP settings
Change IP settings
Configure the printer’s firewall settings
Creating and using firewall rules
Click the Settings tab, click Firewall Rules
Click the Settings tab, click Firewall Rules Priority
Click the Settings tab, click Firewall Options
Reset firewall settings
Before you begin
Set up the printer for wireless communication
Reset network settings
Set up the printer on your wireless network
Set up the printer using the HP printer software
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup WPS
Set up the printer using the embedded web server EWS
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
Change the connection type
Test the wireless connection
Guidelines for ensuring wireless network security
Other wireless security guidelines
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
To uninstall method
Uninstall and reinstall the HP software
Guidelines for reducing interference on a wireless network
To uninstall from a Macintosh computer
Printer management tools
Toolbox Windows
HP Utility Mac OS
Embedded web server
About cookies
To open the embedded web server
How do I?
Errors Windows
Printhead problem
Fax memory full
Printer disconnected
Cartridge Problem
Solution 1 Reinstall the printhead
Solution 2 Install the ink cartridges correctly
Solution 4 Replace the ink cartridge
Paper Mismatch
Cartridge cradle cannot move
Paper Jam
Printer is out of paper
Previously used ink cartridge installed
Document failed to print
Printer failure
Door or cover open
Printer supply upgrade
Printer supply upgrade successful
Printer supply upgrade problem
Ink cartridges depleted
Use Setup cartridges
Do not use Setup cartridges
New printhead ink alert
Use black ink only?
Problem with printer preparation
Problem with ink system
Ink sensor warning
Color cartridge very low on ink
Replace the ink cartridge
Replace the ink cartridge 239
Symbols/Numerics
Index
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