Officejet PRO
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 HP Officejet Pro 8600 e-All- in-One series
 Hewlett-Packard Company notices
Safety information
Accessibility
Copyright information
 Contents
 Copy
HP Digital Solutions
Print
Scan
 Fax
 Work with ink cartridges
Web Services
Solve a problem
 Error messages appear
 Technical information
 Contents Printer specifications
 Network setup
HP supplies and accessories
Additional fax setup
 Printer management tools
 Mobility
Accessibility
Get started
Visual
 Conserve printing supplies
Manage power
Eco
 Front view
Understand the printer parts
 Back view
Printing supplies area
 Overview of buttons and lights
Use the printer control panel
 Icon Purpose
Control-panel display icons
 Icon Purpose
 Need to replace cartridges until prompted to do so
 To change settings for a mode
Change printer settings
Select the mode
To select a different mode
 Recommended papers for printing and copying
Finding the printer model number
Select print media
 Recommended papers for photo printing
 Tips for selecting and using media
 To load an original on the scanner glass
Load an original on the scanner glass
 To load an original in the document feeder tray
Load an original in the automatic document feeder ADF
 To load media
Load media
Load standard-size media
 To load envelopes
Load envelopes
 To load cards and photo paper
Load cards and photo paper
 To load custom-size media
Load custom-size media
 To insert a memory card
Insert a memory device
 To connect a storage device
Install the accessories
Install the duplexer
 To install Tray
Install Tray
 To load Tray
 Want to Follow these steps
Configure trays
 Maintain the printer
Turn on accessories in the printer driver
Clean the scanner glass
 To clean the scanner glass
Clean the exterior
Clean the automatic document feeder
 Turn the printer off
To clean the rollers or separator pad
 Print documents Windows
Print
Print documents
 Print brochures Windows
Print brochures
Print documents Mac OS
 QualityNormal or Best
Print on envelopes
Print brochures Mac OS
 Print on envelopes Mac OS
Print photos
Print on envelopes Windows
 QualityBest or Maximum dpi
Print photos on photo paper Windows
Print photos on photo paper Mac OS
 To print selected photos
Print on special and custom-size paper
Print photos from a memory device
 Select Manage Custom Sizes in the Paper Size pop-up menu
Set up custom sizes Mac OS
Print on special or custom-size paper Mac OS
 Paper
Print borderless documents
Print borderless documents Windows
Print borderless documents Mac OS
 Perform two-sided printing Windows
HP ePrint
Print on both sides duplexing
 Perform two-sided printing Mac OS
 Scan to a computer
Scan
Scan an original
 Touch Start Scan
Scan to a memory card
 To scan documents as editable text
Scan using Webscan
To scan using Webscan
Scanning documents as editable text
 Text .rtf from the File Type drop-down
Mac OS
Select the Save as Editable Text OCR
 Make sure the text on the document is clear
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the document is loaded correctly
 HP Digital Fax
HP Digital Solutions
What are HP Digital Solutions?
HP Direct Digital Filing
 Requirements
 Set up Scan to Network Folder
Set up HP Digital Solutions
Set up HP Direct Digital Filing
 Set the Outgoing Email Profiles
Set up Scan to Email
 Click Scan to Email
Configure other email options
Set up the outgoing email profiles
Add email addresses to the Email Address Book
 On the Scan tab, click Email Address Book
Set up HP Digital Fax
 Click Digital Fax Archive
Use the HP Digital Solutions
Use HP Scan to Network Folder
Use Scan to Email
 Use HP Digital Fax
 To copy documents
Change copy settings
Copy
Copy documents
 To change copy settings for a single job
 Send a standard fax
Fax
Send a fax
 Touch Start Black or Start Color
Send a standard fax from the computer
To send a standard fax from the printer control panel
 To send a fax manually from an extension phone
Send a fax manually from a phone
 Send a fax from memory
Send a fax using monitor dialing
 Schedule a fax to send later
 Send a fax to multiple recipients
Send a fax in Error Correction Mode
 To receive a fax manually
Receive a fax
Receive a fax manually
 Reprint received faxes from memory
Set up backup fax
To set backup fax from the printer control panel
On Error Only
 To forward faxes from the printer control panel
Poll to receive a fax
Forward faxes to another number
To reprint faxes in memory from the printer control panel
 Block unwanted fax numbers
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Set automatic reduction for incoming faxes
 Touch Add Numbers
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Junk Fax Blocker
 Fax to PC and Fax to Mac requirements
Print a Junk Fax Report
To print a Junk Fax Report
Touch Print Reports, and then touch Junk Fax List
 To modify settings from the printer’s control panel
To set up Fax to PC Windows
To set up Fax to Mac Mac OS
Modify Fax to PC or Fax to Mac settings
 Turn off Fax to PC or Fax to Mac
Set up speed-dial entries
Set up and change speed-dial entries
To set up speed-dial entries
 Delete speed-dial entries
Set up and change group speed-dial entries
To set up group speed-dial entries
Touch Fax Setup, and then touch Speed Dial Setup
 Print a list of speed-dial entries
Change fax settings
Configure the fax header
Set the answer mode Auto answer
 To set the number of rings before answering
To set the answer mode
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
 To set the dial type
Set the dial type
Set the redial options
To change the answer ring pattern for distinctive ring
 Set the fax speed
Set the fax sound volume
 Fax over Internet Protocol
Fax and digital phone services
 Print fax confirmation reports
To enable fax confirmation
Use reports
 Clear the fax log
Print fax error reports
Print and view the fax log
 View the Call History
Print the details of the last fax transaction
Print a Caller ID Report
 Printer Apps
Web Services
What are Web Services?
HP ePrint
 Set up Web Services using the printer’s control panel
Set up Web Services
Set up Web Services using the HP printer software
 Touch Enter Proxy
Use Web Services
Set up Web Services using the embedded web server
 Use Printer Apps
Print using HP ePrint
Find the printer’s email address
Turn off HP ePrint
 Turn off Printer Apps
Remove Web Services
Touch Remove Web Services
 Information on ink cartridges and the printhead
Work with ink cartridges
 Related topics
Check the estimated ink levels
Print with one or more depleted cartridges
Replace the ink cartridges
 To replace the ink cartridges
 Usage information collection
Store printing supplies
 To turn off usage information collection
 HP support
Solve a problem
If you have a problem, follow these steps
 HP support by phone
Obtain electronic support
 Telephone support numbers
Before you call
Phone support period
 $XVWUDOLD
After the phone support period
 Solve printer problems
General troubleshooting tips and resources
 Printer is not responding nothing prints
Printer shuts down unexpectedly
Alignment fails
 Printer prints slowly
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
 Blank or partial page printed
Printer is making some unexpected noises
 Something on the page is missing or incorrect
Placement of the text or graphics is wrong
 Solution 1 Make sure you are using genuine HP ink cartridges
Print quality troubleshooting
 Solution 3 Check the paper loaded in the input tray
 Solution 5 Check the print settings
Solution 4 Check the paper type
 Chapter
 Media is not picked up from a tray
Solve paper-feed problems
Solution 7 Contact HP support
Media is not supported for the printer or tray
 Multiple pages are being picked up
Pages are skewing
 Copies are blank
Solve copy problems
No copy came out
 Check the original
Documents are missing or faded
Size is reduced
Copy quality is poor
 Paper mismatch
Copy defects are apparent
Printer prints half a page, then ejects the paper
 Check the HP software
Solve scan problems
Scanner did nothing
Scan takes too long
 Text cannot be edited
Part of the document did not scan or text is missing
 Reload document and then restart job
Error messages appear
Scanned image quality is poor
Check the originals
 Take steps to improve the scan quality
Image quality is better when printed
Scanned image is skewed crooked
Graphics look different from the original
 Size is reduced
Solve fax problems
Scan defects are apparent
Blank pages
 Fax test failed
Fax Hardware Test failed Solution
 Phone Cord Connected to Correct Port on Fax test failed
 Back view of the printer
 Chapter
 Dial Tone Detection test failed Solution
 Display always shows Phone Off Hook
Fax Line Condition test failed Solution
 Printer is having problems sending and receiving faxes
 Chapter
 Printer is having problems sending a manual fax Solution
 Printer cannot receive faxes, but can send faxes Solution
 Solve fax problems 127
 Phone cord that came with my printer is not long enough
Printer cannot send faxes, but can receive faxes Solution
Fax tones are recorded on my answering machine Solution
 Computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services and HP websites
To extend your phone cord
Color faxes do not print
 Solve problems using Web Services
 Printer is not set up correctly on the network
Solve HP Digital Solutions problems
Solve problems using HP websites
Solving HP Direct Digital Filing problems
 Disk is full
Network folder has not been set up correctly
Server name cannot be found or resolved
 Sending large email messages
Solving HP Digital Fax problems
 Incorrect date and time on faxes
Error conditions are interfering with HP Digital Fax
Internal memory is full
 Check the memory device slot
Solve memory device problems
Printer cannot read the memory device
Check the memory device
 Printer cannot read photos on the memory device
Solve wired Ethernet network problems
Solve wireless problems
General network troubleshooting
 Restart components of the wireless network
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure the wireless 802.11 light is turned on
 Make sure your computer is connected to your network
To check a wired Ethernet connection
To check a wireless connection
 Make sure the printer is on the network
Make sure that the printer is connected to your network
 Make sure the printer is online and ready
Check to see if you can access the EWS
To access the EWS
 Solve wireless problems 141
 To turn on Wireless Direct Printing
After resolving the problems
Wireless Direct Printing
 To print using Wireless Direct Printing
Configure your firewall software to work with the printer
Update the printer
 Check the computer
Solve printer management problems
Check your network setup
Embedded web server cannot be opened
 Check the printer IP address
Troubleshoot installation issues
Hardware installation suggestions
Check your web browser
 Solve network problems
HP software installation suggestions
 Click Start, then click Printers or Printers and Faxes
Problems connecting to a wired network
To reset the printers network settings
Understand the Printer Status Report
 To print the Printer Status Report
 To clean the printhead from Toolbox Windows
Printhead maintenance
Clean the printhead
To clean the printhead from the control panel
 Align the printhead
Reinstall the printhead
 To reinstall the printhead
 Understand the network configuration
 Understand the network configuration 153
 Clear paper jams
Clear jams
 To clear a jam
 To clear a paper jam in the automatic document feeder
 Avoid paper jams
 Technical information
Warranty information
 HP product Duration of limited warranty
Hewlett-Packard limited warranty statement
 Ink cartridge warranty information
 Product features and capacities
Printer specifications
Physical specifications
 System requirements
Processor and memory specifications
 Media specifications
Network protocol specifications
Embedded web server specifications
 Envelopes
Understand specifications for supported media
Understand supported sizes Media size Tray Duplexer
Standard media sizes
 Photo media
Media size Tray Duplexer
Cards
 Other media
 Media Left Right Top Bottom Margin
Tray Type Weight Capacity
Set minimum margins
 Guidelines for printing on both sides of a
Print specifications
Copy specifications
Fax specifications
 HP ePrint
Scan specifications
Fax to PC Specifications
Photo dpi Very Fine dpi Standard dpi
 Acoustic emission specifications
HP website specifications
Environmental specifications
Electrical specifications
 USB flash drives
Memory device specifications
Memory card specifications
 Regulatory information
 FCC statement
FCC statement
 European Union Regulatory Notice
Geräuschemission
 France
Products with wireless LAN devices
 Appendix a
 Hinweis für Benutzer des deutschen Telefonnetzwerks
Australia wired fax statement
 Exposure to radio frequency radiation
Regulatory information for wireless products
 Regulatory model number
 Environmental product stewardship program
 Environmental product stewardship program 181
 Battery disposal in Taiwan
Power consumption
Chemical substances Battery information
 Environmental product stewardship program 183
 Third-party licenses
 LICENSE.md4-pubdom--jmsharefolder Third-party licenses 185
 Technical information
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 Appendix a Technical information
 Ink cartridges and printheads
HP supplies and accessories
Order printing supplies online
Supplies
 HP media
 Set up faxing parallel phone systems
Additional fax setup
 USA
Select the correct fax setup for your home or office
 DSL PBX
 Case a Separate fax line no voice calls received
 To set up the printer with a separate fax line
Case B Set up the printer with DSL
 To set up the printer with DSL
 To set up the printer with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
 Case E Shared voice/fax line
To set up the printer with a shared voice/fax line
 Case F Shared voice/fax line with voice mail
 To set up the printer with voice mail
Set up the printer with a computer dial-up modem
 To set up the printer with a computer dial-up modem
 Set up the printer with a computer DSL/ADSL modem
 Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
 Back view of the printer
 Shared voice/fax with computer DSL/ADSL modem
 To set up the printer with a computer DSL/ADSL modem
 Case I Shared voice/fax line with answering machine
 Example of a parallel splitter
 Back view of the printer
 Appendix C
 Provided for your country/region
 Example of a parallel splitter
 Serial-type fax setup
 To test fax setup via the printer control panel
Test fax setup
 View and print network settings
Network setup
Change basic network settings
Change advanced network settings
 Creating and using firewall rules
View IP settings
Change IP settings
Configure the printer’s firewall settings
 Reset firewall settings
Click the Settings tab, click Firewall Rules
Click the Settings tab, click Firewall Rules Priority
Click the Settings tab, click Firewall Options
 Before you begin
Set up the printer for wireless communication
Reset network settings
 Set up the printer using WiFi Protected Setup WPS
Set up the printer on your wireless network
Set up the printer using the HP printer software
Set up the printer using the Wireless Setup Wizard
 Change the connection type
Set up the printer using the embedded web server EWS
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
 Guidelines for ensuring wireless network security
Test the wireless connection
 Other wireless security guidelines
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
 To uninstall method
Uninstall and reinstall the HP software
Guidelines for reducing interference on a wireless network
 To uninstall from a Macintosh computer
 Embedded web server
Printer management tools
Toolbox Windows
HP Utility Mac OS
 To open the embedded web server
About cookies
 How do I?
 Printer disconnected
Errors Windows
Printhead problem
Fax memory full
 Solution 4 Replace the ink cartridge
Cartridge Problem
Solution 1 Reinstall the printhead
Solution 2 Install the ink cartridges correctly
 Printer is out of paper
Paper Mismatch
Cartridge cradle cannot move
Paper Jam
 Door or cover open
Previously used ink cartridge installed
Document failed to print
Printer failure
 Ink cartridges depleted
Printer supply upgrade
Printer supply upgrade successful
Printer supply upgrade problem
 Use black ink only?
Use Setup cartridges
Do not use Setup cartridges
New printhead ink alert
 Color cartridge very low on ink
Problem with printer preparation
Problem with ink system
Ink sensor warning
 Replace the ink cartridge 239
Replace the ink cartridge
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