HP manual 9

Contents
Solve copy problems..............................................................................................................	109
No copy came out.............................................................................................................	109
Copies are blank...............................................................................................................	109
Documents are missing or faded......................................................................................	110
Size is reduced.................................................................................................................	110
Copy quality is poor .........................................................................................................	110
Copy defects are apparent...............................................................................................	111
The printer prints half a page, then ejects the paper........................................................	111
Paper mismatch................................................................................................................	111
Solve scan problems..............................................................................................................	112
Scanner did nothing..........................................................................................................	112
Scan takes too long..........................................................................................................	112
Part of the document did not scan or text is missing........................................................	113
Text cannot be edited.......................................................................................................	113
Error messages appear....................................................................................................	114
Scanned image quality is poor.........................................................................................	114
Scan defects are apparent...............................................................................................	116
Solve fax problems.................................................................................................................	116
The fax test failed.............................................................................................................	117
Solve problems using Web Services and HP websites..........................................................	129
Solve problems using Web Services................................................................................	130
Solve problems using HP websites..................................................................................	131
Solve HP Digital Solutions problems......................................................................................	131
Solving HP Direct Digital Filing problems.........................................................................	131
Common problems.....................................................................................................	131
Unable to scan to network folder................................................................................	132
Unable to scan to email..............................................................................................	133
The sharing dialog box is different after setting up HP Direct Digital Filing
(Windows)...................................................................................................................	133
Solving HP Digital Fax problems......................................................................................	133
Solve memory device problems.............................................................................................	135
The printer cannot read the memory device.....................................................................	135
The printer cannot read photos on the memory device....................................................	136
Solve wired (Ethernet) network problems...............................................................................	136
General network troubleshooting......................................................................................	136

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