Make sure the printer is installed on the same subnet as the computers that use the printer.

If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page.

•If you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address:

Print the printer’s network configuration page.

Click Start, then click Printers or Printers and Faxes.

- Or -

Click Start, click Control Panel, and then double-click Printers.

Right-click the printer icon, click Properties, and then click the Ports tab.

Select the TCP/IP port for the printer, and then click Configure Port.

Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page.

Click OK twice to save the settings and close the dialog boxes.

Problems connecting to a wired network

•If the Link light on the network connector does not turn on, make sure that all of the “General network troubleshooting” conditions are met.

•Though it is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so.

To reset the printer's network settings

1.Touch (right arrow), touch Network, touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

2.Touch (right arrow), touch Setup, select Reports, and then select Print Network Configuration Page to print the network configuration page and verify that the network settings have been reset.

Understand the Printer Status Report

Use the printer status report to view current printer information and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer.

The printer status report also contains a log of recent events.

Understand the Printer Status Report

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