Copy defects are apparent

Vertical white or faded stripes

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). For more information, see Media specifications.

Too light or dark

Try adjusting the contrast and copy-quality settings.

Unwanted lines

The scanner glass, lid backing, or frame might need cleaning. For more information, see Maintain the printer.

Black dots or streaks

Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or lid backing. Try cleaning the printer. For more information, see Maintain the printer.

Copy is slanted or skewed

If you are using the automatic document feeder (ADF), check the following:

Make sure that the ADF input tray is not too full.

Make sure that the ADF width adjusters are snug against the sides of the media.

Unclear text

Try adjusting the contrast and copy-quality settings.

The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.

Incompletely filled text or graphics

Try adjusting the contrast and copy-quality settings.

Large, black typefaces look splotchy (not smooth)

The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.

Horizontal grainy or white bands in light-gray to medium-gray areas The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.

The printer prints half a page, then ejects the paper

Check the ink cartridges

Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Printer management tools and Understand the Printer Status Report.

HP cannot guarantee the quality of non-HP ink cartridges.

Paper mismatch

Check the settings

Verify that the loaded media size and type matches the control panel settings.

Solve copy problems

111