Officejet PRO
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HP Officejet Pro 8600 e-All- in-One series
Accessibility
Safety information
Copyright information
Hewlett-Packard Company notices
Contents
Print
HP Digital Solutions
Scan
Copy
Fax
Web Services
Solve a problem
Work with ink cartridges
Error messages appear
Technical information
Contents Printer specifications
HP supplies and accessories
Additional fax setup
Network setup
Printer management tools
Get started
Accessibility
Visual
Mobility
Manage power
Eco
Conserve printing supplies
Front view
Understand the printer parts
Back view
Printing supplies area
Overview of buttons and lights
Use the printer control panel
Icon Purpose
Control-panel display icons
Icon Purpose
Need to replace cartridges until prompted to do so
Select the mode
Change printer settings
To select a different mode
To change settings for a mode
Finding the printer model number
Select print media
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using media
To load an original on the scanner glass
Load an original on the scanner glass
To load an original in the document feeder tray
Load an original in the automatic document feeder ADF
Load media
Load standard-size media
To load media
To load envelopes
Load envelopes
To load cards and photo paper
Load cards and photo paper
To load custom-size media
Load custom-size media
To insert a memory card
Insert a memory device
Install the accessories
Install the duplexer
To connect a storage device
To install Tray
Install Tray
To load Tray
Want to Follow these steps
Configure trays
Turn on accessories in the printer driver
Clean the scanner glass
Maintain the printer
Clean the exterior
Clean the automatic document feeder
To clean the scanner glass
Turn the printer off
To clean the rollers or separator pad
Print
Print documents
Print documents Windows
Print brochures
Print documents Mac OS
Print brochures Windows
Print on envelopes
Print brochures Mac OS
QualityNormal or Best
Print photos
Print on envelopes Windows
Print on envelopes Mac OS
Print photos on photo paper Windows
Print photos on photo paper Mac OS
QualityBest or Maximum dpi
Print on special and custom-size paper
Print photos from a memory device
To print selected photos
Set up custom sizes Mac OS
Print on special or custom-size paper Mac OS
Select Manage Custom Sizes in the Paper Size pop-up menu
Print borderless documents Windows
Print borderless documents
Print borderless documents Mac OS
Paper
HP ePrint
Print on both sides duplexing
Perform two-sided printing Windows
Perform two-sided printing Mac OS
Scan
Scan an original
Scan to a computer
Touch Start Scan
Scan to a memory card
To scan using Webscan
Scan using Webscan
Scanning documents as editable text
To scan documents as editable text
Mac OS
Select the Save as Editable Text OCR
Text .rtf from the File Type drop-down
Guidelines for scanning documents as editable text
Make sure the scanner glass or ADF window is clean
Make sure the document is loaded correctly
Make sure the text on the document is clear
What are HP Digital Solutions?
HP Digital Solutions
HP Direct Digital Filing
HP Digital Fax
Requirements
Set up HP Digital Solutions
Set up HP Direct Digital Filing
Set up Scan to Network Folder
Set the Outgoing Email Profiles
Set up Scan to Email
Set up the outgoing email profiles
Configure other email options
Add email addresses to the Email Address Book
Click Scan to Email
On the Scan tab, click Email Address Book
Set up HP Digital Fax
Use HP Scan to Network Folder
Use the HP Digital Solutions
Use Scan to Email
Click Digital Fax Archive
Use HP Digital Fax
Copy
Change copy settings
Copy documents
To copy documents
To change copy settings for a single job
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
To send a standard fax from the printer control panel
Touch Start Black or Start Color
To send a fax manually from an extension phone
Send a fax manually from a phone
Send a fax from memory
Send a fax using monitor dialing
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
To receive a fax manually
To set backup fax from the printer control panel
Set up backup fax
On Error Only
Reprint received faxes from memory
Forward faxes to another number
Poll to receive a fax
To reprint faxes in memory from the printer control panel
To forward faxes from the printer control panel
Set the paper size for received faxes
Touch Fax Setup, and then select Advanced Fax Setup
Set automatic reduction for incoming faxes
Block unwanted fax numbers
To add a number to the junk fax list
Add numbers to the junk fax list
Touch Junk Fax Blocker
Touch Add Numbers
To print a Junk Fax Report
Print a Junk Fax Report
Touch Print Reports, and then touch Junk Fax List
Fax to PC and Fax to Mac requirements
To set up Fax to Mac Mac OS
To set up Fax to PC Windows
Modify Fax to PC or Fax to Mac settings
To modify settings from the printer’s control panel
Set up and change speed-dial entries
Set up speed-dial entries
To set up speed-dial entries
Turn off Fax to PC or Fax to Mac
To set up group speed-dial entries
Set up and change group speed-dial entries
Touch Fax Setup, and then touch Speed Dial Setup
Delete speed-dial entries
Configure the fax header
Change fax settings
Set the answer mode Auto answer
Print a list of speed-dial entries
Set the number of rings before answering
To set the answer mode
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
Set the redial options
Set the dial type
To change the answer ring pattern for distinctive ring
To set the dial type
Set the fax speed
Set the fax sound volume
Fax over Internet Protocol
Fax and digital phone services
To enable fax confirmation
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
What are Web Services?
Web Services
HP ePrint
Printer Apps
Set up Web Services
Set up Web Services using the HP printer software
Set up Web Services using the printer’s control panel
Use Web Services
Set up Web Services using the embedded web server
Touch Enter Proxy
Find the printer’s email address
Print using HP ePrint
Turn off HP ePrint
Use Printer Apps
Remove Web Services
Touch Remove Web Services
Turn off Printer Apps
Information on ink cartridges and the printhead
Work with ink cartridges
Print with one or more depleted cartridges
Check the estimated ink levels
Replace the ink cartridges
Related topics
To replace the ink cartridges
Usage information collection
Store printing supplies
To turn off usage information collection
Solve a problem
If you have a problem, follow these steps
HP support
HP support by phone
Obtain electronic support
Before you call
Phone support period
Telephone support numbers
$XVWUDOLD
After the phone support period
Solve printer problems
General troubleshooting tips and resources
Printer shuts down unexpectedly
Alignment fails
Printer is not responding nothing prints
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Printer prints slowly
Blank or partial page printed
Printer is making some unexpected noises
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
Solution 1 Make sure you are using genuine HP ink cartridges
Print quality troubleshooting
Solution 3 Check the paper loaded in the input tray
Solution 5 Check the print settings
Solution 4 Check the paper type
Chapter
Solution 7 Contact HP support
Solve paper-feed problems
Media is not supported for the printer or tray
Media is not picked up from a tray
Multiple pages are being picked up
Pages are skewing
Solve copy problems
No copy came out
Copies are blank
Size is reduced
Documents are missing or faded
Copy quality is poor
Check the original
Copy defects are apparent
Printer prints half a page, then ejects the paper
Paper mismatch
Scanner did nothing
Solve scan problems
Scan takes too long
Check the HP software
Text cannot be edited
Part of the document did not scan or text is missing
Scanned image quality is poor
Error messages appear
Check the originals
Reload document and then restart job
Scanned image is skewed crooked
Image quality is better when printed
Graphics look different from the original
Take steps to improve the scan quality
Scan defects are apparent
Solve fax problems
Blank pages
Size is reduced
Fax test failed
Fax Hardware Test failed Solution
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Chapter
Dial Tone Detection test failed Solution
Display always shows Phone Off Hook
Fax Line Condition test failed Solution
Printer is having problems sending and receiving faxes
Chapter
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Solve fax problems 127
Printer cannot send faxes, but can receive faxes Solution
Fax tones are recorded on my answering machine Solution
Phone cord that came with my printer is not long enough
To extend your phone cord
Solve problems using Web Services and HP websites
Color faxes do not print
Computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services
Solve problems using HP websites
Solve HP Digital Solutions problems
Solving HP Direct Digital Filing problems
Printer is not set up correctly on the network
Network folder has not been set up correctly
Server name cannot be found or resolved
Disk is full
Sending large email messages
Solving HP Digital Fax problems
Error conditions are interfering with HP Digital Fax
Internal memory is full
Incorrect date and time on faxes
Printer cannot read the memory device
Solve memory device problems
Check the memory device
Check the memory device slot
Solve wireless problems
Solve wired Ethernet network problems
General network troubleshooting
Printer cannot read photos on the memory device
Advanced wireless troubleshooting
Basic wireless troubleshooting
Make sure the wireless 802.11 light is turned on
Restart components of the wireless network
To check a wired Ethernet connection
To check a wireless connection
Make sure your computer is connected to your network
Make sure the printer is on the network
Make sure that the printer is connected to your network
Check to see if you can access the EWS
To access the EWS
Make sure the printer is online and ready
Solve wireless problems 141
After resolving the problems
Wireless Direct Printing
To turn on Wireless Direct Printing
Configure your firewall software to work with the printer
Update the printer
To print using Wireless Direct Printing
Check your network setup
Solve printer management problems
Embedded web server cannot be opened
Check the computer
Hardware installation suggestions
Troubleshoot installation issues
Check your web browser
Check the printer IP address
Solve network problems
HP software installation suggestions
To reset the printers network settings
Problems connecting to a wired network
Understand the Printer Status Report
Click Start, then click Printers or Printers and Faxes
To print the Printer Status Report
Clean the printhead
Printhead maintenance
To clean the printhead from the control panel
To clean the printhead from Toolbox Windows
Align the printhead
Reinstall the printhead
To reinstall the printhead
Understand the network configuration
Understand the network configuration 153
Clear paper jams
Clear jams
To clear a jam
To clear a paper jam in the automatic document feeder
Avoid paper jams
Technical information
Warranty information
HP product Duration of limited warranty
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Printer specifications
Physical specifications
Product features and capacities
System requirements
Processor and memory specifications
Network protocol specifications
Embedded web server specifications
Media specifications
Understand supported sizes Media size Tray Duplexer
Understand specifications for supported media
Standard media sizes
Envelopes
Media size Tray Duplexer
Cards
Photo media
Other media
Tray Type Weight Capacity
Set minimum margins
Media Left Right Top Bottom Margin
Copy specifications
Print specifications
Fax specifications
Guidelines for printing on both sides of a
Fax to PC Specifications
Scan specifications
Photo dpi Very Fine dpi Standard dpi
HP ePrint
Environmental specifications
HP website specifications
Electrical specifications
Acoustic emission specifications
Memory device specifications
Memory card specifications
USB flash drives
Regulatory information
FCC statement
FCC statement
European Union Regulatory Notice
Geräuschemission
France
Products with wireless LAN devices
Appendix a
Hinweis für Benutzer des deutschen Telefonnetzwerks
Australia wired fax statement
Exposure to radio frequency radiation
Regulatory information for wireless products
Regulatory model number
Environmental product stewardship program
Environmental product stewardship program 181
Power consumption
Chemical substances Battery information
Battery disposal in Taiwan
Environmental product stewardship program 183
Third-party licenses
LICENSE.md4-pubdom--jmsharefolder Third-party licenses 185
Technical information
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Appendix a Technical information
Order printing supplies online
HP supplies and accessories
Supplies
Ink cartridges and printheads
HP media
Set up faxing parallel phone systems
Additional fax setup
USA
Select the correct fax setup for your home or office
DSL PBX
Case a Separate fax line no voice calls received
To set up the printer with a separate fax line
Case B Set up the printer with DSL
To set up the printer with DSL
To set up the printer with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
Case E Shared voice/fax line
To set up the printer with a shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the printer with voice mail
Set up the printer with a computer dial-up modem
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
To set up the printer with a computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
Example of a parallel splitter
Back view of the printer
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Example of a parallel splitter
Back view of the printer
Appendix C
Provided for your country/region
Example of a parallel splitter
Serial-type fax setup
To test fax setup via the printer control panel
Test fax setup
Change basic network settings
Network setup
Change advanced network settings
View and print network settings
Change IP settings
View IP settings
Configure the printer’s firewall settings
Creating and using firewall rules
Click the Settings tab, click Firewall Rules Priority
Click the Settings tab, click Firewall Rules
Click the Settings tab, click Firewall Options
Reset firewall settings
Set up the printer for wireless communication
Reset network settings
Before you begin
Set up the printer using the HP printer software
Set up the printer on your wireless network
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup WPS
To connect the printer using the Push Button Method
Set up the printer using the embedded web server EWS
To connect the printer using the PIN Method
Change the connection type
Guidelines for ensuring wireless network security
Test the wireless connection
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Other wireless security guidelines
Uninstall and reinstall the HP software
Guidelines for reducing interference on a wireless network
To uninstall method
To uninstall from a Macintosh computer
Toolbox Windows
Printer management tools
HP Utility Mac OS
Embedded web server
To open the embedded web server
About cookies
How do I?
Printhead problem
Errors Windows
Fax memory full
Printer disconnected
Solution 1 Reinstall the printhead
Cartridge Problem
Solution 2 Install the ink cartridges correctly
Solution 4 Replace the ink cartridge
Cartridge cradle cannot move
Paper Mismatch
Paper Jam
Printer is out of paper
Document failed to print
Previously used ink cartridge installed
Printer failure
Door or cover open
Printer supply upgrade successful
Printer supply upgrade
Printer supply upgrade problem
Ink cartridges depleted
Do not use Setup cartridges
Use Setup cartridges
New printhead ink alert
Use black ink only?
Problem with ink system
Problem with printer preparation
Ink sensor warning
Color cartridge very low on ink
Replace the ink cartridge 239
Replace the ink cartridge
Index
Symbols/Numerics
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OCR
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