•“PIMitemssentfromtheWindows7ortheWindowsVistaoperatingsystemcannotbereceived
correctly”onpage105
SounddoesnotcomefromtheBluetoothheadphone
Symptom:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeaker
eventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpentheControlPanelbyclickingStart➙ControlPanel.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.If
youareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
PIMitemssentfromtheWindows7ortheWindowsVistaoperatingsystemcannotbereceived
correctly
Symptom:PersonalInformationManager(PIM)itemssentfromtheWindows7ortheWindowsVista
operatingsystemcannotbereceivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.
Action:TheWindows7operatingsystemandtheWindowsVistaoperatingsystemsendPIMitemsinXML
format,butmostBluetooth-enableddeviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enabled
devicecanreceivealethroughBluetooth,aPIMitemsentfromtheWindows7operatingsystemandthe
WindowsVistaoperatingsystemmightbesavedasalewiththeextension.contact.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
•“Anoptionthatwasjustinstalleddoesnotwork”onpage105
•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage106

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
•Theoptionisdesignedforyourcomputer.
•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
•Youhavenotloosenedotherinstalledoptionsorcables.
��Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page110forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage113.
Chapter10.T roubleshootinganddiagnostics105