Completingthepartsr eplacement.....67
Chapter6.Recoveryinformation...69
Creatingandusingrecoverymedia......69
Creatingrecoverymedia.........69
Usingrecoverymedia..........70
Performingbackupandrecoveryoperations...70
Performingabackupoperation......70
Performingarecoveryoperation......71
UsingtheRescueandRecoveryworkspace...71
Creatingandusingarescuemedium......72
Creatingarescuemedium........72
Usingarescuemedium.........73
Reinstallingpreinstalledapplicationsanddevice
drivers..................73
Reinstallingsoftwareprograms........74
Reinstallingdevicedrivers..........75
Solvingrecoveryproblems..........75
Chapter7.UsingtheSetupUtilityprogram................77
StartingtheSetupUtilityprogram.......77
Viewingandchangingsettings........77
Usingpasswords..............77
Passwordconsiderations.........78
Power-OnPassword..........78
AdministratorPassword.........78
HardDiskPassword...........78
Setting,changing,anddeletingapassword.78
Erasinglostorforgottenpasswords(clearing
CMOS)................79
Enablingordisablingadevice........79
Selectingastartupdevice..........80
Selectingatemporarystartupdevice....80
Selectingorchangingthestartupdevice
sequence...............80
EnablingErPcompliancemode........80
ExitingfromtheSetupUtilityprogram.....81
Chapter8.Updatingsystemprograms...............83
Usingsystemprograms...........83
Updating(ashing)theBIOSfromadisc....83
Updating(ashing)theBIOSfromyouroperating
system..................84
RecoveringfromaPOST/BIOSupdatefailure..84
Chapter9.Preventingproblems...87
Keepingyourcomputercurrent........87
Gettingthelatestdevicedriversforyour
computer...............87
Updatingyouroperatingsystem......87
UsingSystemUpdate..........88
Cleaningandmaintenance..........88
Basics................88
Cleaningyourcomputer.........89
Goodmaintenancepractices.......90
Movingyourcomputer...........90
Chapter10.Troubleshootinganddiagnostics..............93
Basictroubleshooting............93
Troubleshootingprocedure..........94
Troubleshooting..............94
Audioproblems............95
CDproblems.............96
DVDproblems.............97
Intermittentproblems..........99
Keyboard,mouse,orpointingdevice
problems...............99
Monitorproblems............101
Networkingproblems..........102
Optionproblems............105
Performanceandlockupproblems.....106
Printerproblems............108
Serialportproblems...........109
Softwareproblems...........109
USBproblems.............110
Diagnosticprograms............110
LenovoSolutionCenter.........111
LenovoThinkVantageToolbox.......111
PC-DoctorforDOS...........111
Chapter11.Gettinginformation,help,andservice.............113
Informationresources............113
LenovoThinkVantageTools........113
LenovoWelcome............113
HelpandSupport............113
SafetyandWarranty...........113
LenovoWebsite(http://www.lenovo.com)..113
LenovoSupportWebsite.........114
Helpandservice..............114
Usingthedocumentationanddiagnostic
programs...............114
Callingforservice............114
Usingotherservices..........115
Purchasingadditionalservices......115
AppendixA.Notices.........117
Trademarks................118
iiThinkCentreUserGuide