Troubleshooting Without Diagnostics
Solving Network Problems
Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.
Solving Network Problems
Problem | Cause | Solution |
Remote Wakeup feature | The Remote Wakeup |
is not functioning. | feature is not available |
| when using an AUI |
| network connection. |
Use an
| Remote Wakeup is not | Use the Network control |
| enabled. | application to enable Remote |
|
| Wakeup. See the Desktop |
|
| Management Guide. |
|
|
|
Network driver does | Network controller is | Run Computer Setup and enable |
not detect network | disabled. | network controller. |
controller. |
|
|
|
|
|
| Incorrect Network Driver. | Check the network controller |
|
| documentation for the correct |
|
| driver or obtain the latest driver |
|
| from the manufacturers Web site. |
Network status link light does not turn on or it never flashes.
✎The network status light is supposed to flash when there is network activity.
No active network is | Check cabling and network |
detected. | equipment for proper connection. |
|
|
Network controller is not | Use the Network control |
set up properly. | application to verify that device |
| is working properly. See the |
| Network Communications Guide. |
| System is configured for | No solution; link LED does not |
| AUI connection. | apply to AUI connections. |
|
|
|
| Network driver is not | Reinstall network drivers. See the |
| properly loaded. | Network Communications Guide. |
|
|
|
Troubleshooting Guide |
