Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem | Cause | Solution |
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Drive not found | Drive jumper settings | If the drive is a secondary drive that |
(identified). (continued) | may be incorrect. | has just been installed on the same |
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| cable as the primary drive, verify |
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| that the jumpers for both drives are |
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| set correctly. |
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| SCSI ID may be | Check SCSI IDs to ensure none |
| incorrect. | are duplicated. |
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| Drive’s IDE controller is | Run Computer Setup and enable |
| disabled in Computer | the Primary and Secondary IDE |
| Setup. | controllers in Storage > Storage |
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| Options. |
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| Drive responds slowly | Run Computer Setup and increase |
| immediately after | the POST Delay in Advanced > |
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| |
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Nonsystem disk/NTLDR | The system is trying to | Remove the diskette from the |
missing message. | start from a diskette | diskette drive. |
| that is not bootable. |
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The system is trying to start from the hard drive but the hard drive may have been damaged.
Insert a bootable diskette into the diskette drive and restart the computer.
If the hard drive is still inaccessible after booting to a diskette and MBR Security is enabled, you may try restoring the previously saved MBR image. To do so, enter Setup and select Security > Restore Master Boot Record. (This procedure does not apply to Evo™ Workstations W6000 or W8000.)
System files missing or | Insert a bootable system diskette |
not properly installed. | and restart. Verify hard drive is |
| partitioned and formatted. Install |
| system files for the appropriate |
| operating system if necessary. |
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Troubleshooting Guide |
