Troubleshooting Without Diagnostics

Solving Display Problems (Continued)

Problem

Cause

Solution

 

 

 

Blank screen. (continued)

Monitor cable is

If the computer system has both an

 

plugged into the wrong

integrated graphics connector and

 

connector.

an AGP card connector, plug the

 

 

monitor cable into the AGP card

 

 

connector in the expansion card

 

 

area on the back of the computer.

 

 

 

 

The VGA/BNC

Set the selector switch to agree

 

selector switch is not

with the cable connection.

 

properly set.

 

Monitor does not function properly when used with energy saver features.

Monitor without energy

Disable monitor energy saver

saver capabilities is

feature.

being used with energy

 

saver features enabled.

 

Graphics colors are

The cabling or monitor

1. If you are using BNC cables,

wrong.

impedance is incorrect.

be sure that the Red,

 

 

Green, and Blue BNC

 

 

cables are connected to

 

 

the corresponding monitor

 

 

connectors.

 

 

2. Be sure your monitor’s RGB

 

 

inputs are set to 75 ohms.

 

 

 

Dim characters.

The brightness and

Adjust the monitor brightness and

 

contrast controls are

contrast controls.

 

not set properly.

 

 

 

 

 

Cables are not properly

Check that the graphics cable is

 

connected.

securely connected to the graphics

 

 

card and the monitor.

The RGB switch on the back of the monitor is incorrectly set.

Set the RGB switch (and sync options, if this option is available) to 75 ohms, with the sync set to external. See the documentation included with the monitor.

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Troubleshooting Guide

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Compaq Compaq Evo Desktop, 177620-006 manual Solving Display Problems