Compaq 177620-006, Compaq Evo Desktop manual Solving Hardware Installation Problems

Troubleshooting Without Diagnostics

Solving Hardware Installation Problems (Continued)

Problem Cause Solution

A new device is not recognized as part of the system. (continued)

A plug and play board may not automatically configure when added if the default configuration conflicts with other devices.

Use Windows 98, Windows 2000, or Windows XP Device Manager to deselect the automatic settings for the board and choose a basic configuration that doesn’t cause a resource conflict. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict.

Computer will not start.	Wrong memory
	modules were used in
	the upgrade or memory
	modules were installed
	in the wrong location.

1.Review the documentation that came with your system to determine if you are using the correct memory modules and to verify the proper installation.

2.Observe the beeps and LED lights on the keyboard. See Appendix A, “POST Error Messages” to determine possible causes.

3.If you still cannot resolve the issue, contact Compaq Technical Support.

Troubleshooting Guide 2–25