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Lenovo 5016W78 manual Troubleshooting computer problems, Using Lenovo ThinkVantage Toolbox, 157

Models: 5016W78

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Chapter 10. Troubleshooting computer problems

This section tells what to do if you have a computer problem.

•“Diagnosing problems” on page 157

•“Troubleshooting” on page 158

Diagnosing problems

Using the Lenovo Solution Center program

Note: The Lenovo Solution Center program is available only on some models that are preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the program, you can download it from http://www.lenovo.com/support.

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.

When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Creating and using recovery media” on page 81.

To run the Lenovo Solution Center program, click Start ➙ All Programs ➙ Lenovo Solution Center. Then follow the instructions on the screen.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

Using Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program enables you to view symptoms of computer problems and find solutions for them. It also includes automatic notification when action is required, computing assistance, advanced diagnostics, and diagnostic history.

To start this program, do as follows:

For Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics.

For Windows Vista and XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox.

When the application is launched, select a diagnostic test to run. If there is any problem, besides the error messages, a guidance also will be displayed to guide you to fix the problem.

For additional information, refer to the ThinkVantage Toolbox help system.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

© Copyright Lenovo 2012

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Lenovo 5016W78 manual Troubleshooting computer problems, Using Lenovo ThinkVantage Toolbox, 157
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5016W78 specifications

The Lenovo 5016W78 is a powerful and versatile laptop designed to meet the needs of both professionals and casual users. Packed with advanced features and robust technology, this device stands out in today's competitive laptop market.

One of the key characteristics of the Lenovo 5016W78 is its design. It boasts a sleek and modern appearance, with a lightweight chassis that makes it easy to carry around. The high-quality build materials ensure durability, allowing users to rely on their laptop for daily tasks without worry.

The display is another highlight, featuring a vibrant Full HD (1920 x 1080) resolution. This crisp and clear display enhances the viewing experience, whether you are streaming videos, editing photos, or working on presentations. The anti-glare technology reduces reflections and eye strain, making it perfect for extended use.

Under the hood, the Lenovo 5016W78 is fueled by a powerful Intel Core processor, which delivers impressive performance for multitasking and demanding applications. Coupled with up to 16GB of RAM, users can run multiple applications seamlessly without experiencing any lag. The storage options include fast SSD drives, providing swift access to data and ensuring quick boot times.

Connectivity is thorough, offering a wide array of ports including USB-C, USB 3.0, HDMI, and a headphone jack. This range of connectivity makes it easy to connect to various devices such as external monitors, projectors, and peripherals. Additionally, the laptop includes built-in Wi-Fi 6 technology, ensuring robust and reliable internet connectivity for online activities.

The Lenovo 5016W78 also focuses on user experience and security. The backlit keyboard provides comfortable typing, even in low light situations, while the precision touchpad ensures easy navigation. For security, a fingerprint reader is integrated, giving users an additional layer of protection for their sensitive data.

Battery life is impressive, with up to 10 hours on a single charge, allowing users to work on the go without constantly searching for power outlets.

In summary, the Lenovo 5016W78 combines sleek design, powerful performance, and user-friendly features, making it an ideal choice for anyone seeking a dependable laptop for work or leisure. Its advanced technologies ensure it remains a relevant choice in an ever-evolving tech landscape, catering to the needs of today’s mobile and tech-savvy users.