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Lenovo R50 manual

Models: R50

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46ThinkPad® R50 Series Service and Troubleshooting Guide

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Lenovo R50 manual

Contents

Service and Troubleshooting Guide ThinkPad R50 SeriesPage Service and Troubleshooting Guide ThinkPad R50 SeriesFirst Edition May Copyright Lenovo Contents Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters DangerBatteries Extension cords and related devicesPlugs and outlets Heat and product ventilation DANGER CD and DVD drive safetyAdditional safety information Attach the signal cables to receptacles Attach the power cord to an outletFirst, remove the power cord from the outlet Remove signal cables from receptaclesDANGER DANGERDANGER vDo not use your computer in or near waterDANGER DANGERLaser compliance statement DANGERDANGER DANGERDANGER Save these instructionsPage Important notice for users Important regulatory notice for usersInformation about hard disk capacity xviiPage Finding information with Access IBM Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip Chapter 1. Overview of your new ThinkPad computer SpecificationsFeatures Your ThinkPad at a glanceYour ThinkPad at a glance Your ThinkPad at a glanceFront view Rear viewFeatures FeaturesProcessor MemoryFeatures vVideo-outconnector S-Videov2 Universal Serial Bus USB connectors vIEEE 1394 connector on some modelsSpecifications SpecificationsPower source ac adapter Battery packBe careful about where and how you work Caring for your ThinkPad computerCaring for your ThinkPad computer Important tipsTake care in setting passwords Handle storage media and drives properlyOther important tips Caring for your ThinkPad computerCaring for your ThinkPad computer Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Cleaning your computer displayCare for the fingerprint reader Caring for your ThinkPad computer Chapter 2. Solving computer problems Solving computer problems Diagnosing problemsTroubleshooting Error messagesSolving computer problems 0177: Bad SVP data, stopSolving computer problems 0200: Hard disk errorSolving computer problems 0280: Previous bootSolving computer problems SolutionMessage AreaErrors without messages ProblemSolution Solving computer problemsSolving computer problems ProblemSolution ProblemA password problem A power switch problemKeyboard problems Solving computer problemsUltraNav problems Solving computer problemsProblem SolutionStandby or hibernation problems Solving computer problemsProblem SolutionSolving computer problems ProblemSolution ProblemSolving computer problems SolutionProblem SolutionComputer screen problems 2.Click Power ManagementSolving computer problems ProblemBattery problems 3.Click AdvancedSolving computer problems ProblemHard disk drive problems Solving computer problemsProblem SolutionA startup problem Solving computer problemsProblem SolutionFingerprint authentication problems Solving computer problemsOther problems Solving computer problemsProblem Solution3.Click the Intel SpeedStep technology tab Solving computer problemsSolution 2.Click Power ManagementStarting BIOS Setup Utility Solving computer problemsSolution NotesStarting BIOS Setup Utility Recovering pre-installedsoftwareRecovering pre-installedsoftware 4.Click Restore your systemUpgrading the hard disk drive NotesNotes Upgrading the hard disk driveHandling a hard disk drive Upgrading the hard disk drive 6.Detach the cover from the hard disk driveReplacing the battery Replacing the batteryReplacing the battery Replacing the battery Chapter 3. Getting help and service Getting help and serviceCalling the Customer Support Center Getting help on the WebGetting help and service Getting help and serviceGetting help on the Web Calling the Customer Support CenterGetting help and service The following items are not coveredGetting help around the world Getting help and serviceUsage environment and your health Appendix A. Wireless related informationWireless interoperability Page Enabling Extended Channel Mode Page Appendix B. Warranty information Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 - General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 - Country-uniqueTerms JurisdictionAMERICAS ARGENTINA BOLIVIAMEXICO PARAGUAYPERU URUGUAYUNITED STATES ASIA PACIFIC AUSTRALIACAMBODIA AND LAOS CAMBODIA, INDONESIA, AND LAOSINDIA JAPAN MALAYSIANEW ZEALAND PEOPLE’S REPUBLIC OF CHINA PRCSINGAPORE EUROPE, MIDDLE EAST, AFRICA EMEATHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES How to Obtain Warranty ServiceNamibia, Lesotho and Swaziland Governing LawAngola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin CONSUMERS EUROPEAN UNION EUTHE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES FRANCE AND BELGIUM FRANCE AUSTRIAEGYPT IRELAND GERMANYHUNGARY Items for Which Lenovo is Not Liable SLOVAKIAUNITED KINGDOM Items for Which Lenovo is Not LiablePart 3 - Warranty Information Warranty Period1833 1849 Types of Warranty Service 1.Customer Replaceable Unit ″CRU″ Service2.On-siteService 3.Courier or Depot Service4.Customer Carry-Inor Mail-InService 5.CRU and On-siteServiceTelephone Number Worldwide telephone listCountry or Region Czech Republic Japan Guarantee supplement for Mexico Manufactured by SCI Systems de México, S.A. de C.VAv. De la Solidaridad Iberoamericana No. Col. Club de Golf Atlas El Salto, Jalisco, MéxicoAppendix C. Customer Replacement Units CRUs Customer replaceable units CRUsPage Appendix D. Notices NoticesTelevision output notice Electronic emissions noticesvReorient or relocate the receiving antenna Environmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer To order a CD –InU. S. Or Canada–InLatin American Countries –InEuropean CountriesTrademarks –InAsia Pacific CountriesPage Index Page Page Part Number: 39T2400 Printed in China 1P P/N: 39T2400