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Lenovo manual ThinkPad R50 Series, Service and Troubleshooting Guide

Models: R50

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ThinkPad® R50 Series

Service and Troubleshooting Guide

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Lenovo manual ThinkPad R50 Series, Service and Troubleshooting Guide

Contents

ThinkPad R50 Series Service and Troubleshooting GuidePage ThinkPad R50 Series Service and Troubleshooting GuideFirst Edition May Copyright Lenovo Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesDanger Power cords and power adaptersExtension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safety Additional safety informationDANGER Remove signal cables from receptacles Attach the signal cables to receptaclesAttach the power cord to an outlet First, remove the power cord from the outletvDo not use your computer in or near water DANGERDANGER DANGERDANGER DANGERDANGER Laser compliance statementSave these instructions DANGERDANGER DANGERPage xvii Important notice for usersImportant regulatory notice for users Information about hard disk capacityPage Finding information with Access IBM Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip Your ThinkPad at a glance Chapter 1. Overview of your new ThinkPad computerSpecifications FeaturesRear view Your ThinkPad at a glanceYour ThinkPad at a glance Front viewMemory FeaturesFeatures ProcessorvIEEE 1394 connector on some models FeaturesvVideo-outconnector S-Video v2 Universal Serial Bus USB connectorsBattery pack SpecificationsSpecifications Power source ac adapterImportant tips Be careful about where and how you workCaring for your ThinkPad computer Caring for your ThinkPad computerCaring for your ThinkPad computer Take care in setting passwordsHandle storage media and drives properly Other important tipsCleaning the cover of your computer Cleaning your computer keyboardCaring for your ThinkPad computer Cleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Caring for your ThinkPad computer Chapter 2. Solving computer problems Error messages Solving computer problemsDiagnosing problems Troubleshooting0177: Bad SVP data, stop Solving computer problems0200: Hard disk error Solving computer problems0280: Previous boot Solving computer problemsArea Solving computer problemsSolution MessageSolving computer problems Errors without messagesProblem SolutionProblem Solving computer problemsProblem SolutionSolving computer problems A password problemA power switch problem Keyboard problemsSolution UltraNav problemsSolving computer problems ProblemSolution Standby or hibernation problemsSolving computer problems ProblemProblem Solving computer problemsProblem SolutionSolution Solving computer problemsSolution ProblemProblem Computer screen problems2.Click Power Management Solving computer problemsProblem Battery problems3.Click Advanced Solving computer problemsSolution Hard disk drive problemsSolving computer problems ProblemSolution A startup problemSolving computer problems ProblemSolving computer problems Fingerprint authentication problemsSolution Other problemsSolving computer problems Problem2.Click Power Management 3.Click the Intel SpeedStep technology tabSolving computer problems SolutionNotes Starting BIOS Setup UtilitySolving computer problems SolutionRecovering pre-installedsoftware Starting BIOS Setup UtilityNotes Recovering pre-installedsoftware4.Click Restore your system Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveNotes 6.Detach the cover from the hard disk drive Upgrading the hard disk driveReplacing the battery Replacing the batteryReplacing the battery Replacing the battery Getting help on the Web Chapter 3. Getting help and serviceGetting help and service Calling the Customer Support CenterCalling the Customer Support Center Getting help and serviceGetting help and service Getting help on the WebThe following items are not covered Getting help and serviceGetting help and service Getting help around the worldAppendix A. Wireless related information Wireless interoperabilityUsage environment and your health Page Enabling Extended Channel Mode Page Part 1 - General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityBOLIVIA Part 2 - Country-uniqueTermsJurisdiction AMERICAS ARGENTINAURUGUAY MEXICOPARAGUAY PERUCAMBODIA, INDONESIA, AND LAOS UNITED STATESASIA PACIFIC AUSTRALIA CAMBODIA AND LAOSINDIA PEOPLE’S REPUBLIC OF CHINA PRC JAPANMALAYSIA NEW ZEALANDHow to Obtain Warranty Service SINGAPOREEUROPE, MIDDLE EAST, AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIESGoverning Law Namibia, Lesotho and SwazilandAngola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIESCONSUMERS FRANCE AND BELGIUM AUSTRIA EGYPTFRANCE GERMANY HUNGARYIRELAND SLOVAKIA Items for Which Lenovo is Not LiableItems for Which Lenovo is Not Liable UNITED KINGDOMWarranty Period Part 3 - Warranty Information1833 1849 1.Customer Replaceable Unit ″CRU″ Service Types of Warranty Service5.CRU and On-siteService 2.On-siteService3.Courier or Depot Service 4.Customer Carry-Inor Mail-InServiceWorldwide telephone list Country or RegionTelephone Number Czech Republic Japan Guarantee supplement for Mexico Col. Club de Golf Atlas El Salto, Jalisco, México Manufactured bySCI Systems de México, S.A. de C.V Av. De la Solidaridad Iberoamericana No.Customer replaceable units CRUs Appendix C. Customer Replacement Units CRUsPage Notices Appendix D. NoticesElectronic emissions notices Television output noticevReorient or relocate the receiving antenna Disposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer –InEuropean Countries To order a CD–InU. S. Or Canada –InLatin American Countries–InAsia Pacific Countries TrademarksPage Index Page Page 1P P/N: 39T2400 Part Number: 39T2400 Printed in China