Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. You may request that a Service Provider install CRUs, at no additional charge, under the type of warranty service designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.

2.On-site Service

Your Service Provider will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to a designated service center.

3.Courier or Depot Service *

You will disconnect the failing Machine for collection arranged by your Service Provider. A shipping container will be provided to you for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification.

4.Customer Carry-In or Mail-In Service

You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the failing Machine suitably packaged to a designated location. After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine.

5.CRU and On-site Service

This type of Warranty Service is a combination of Type 1 and Type 2 (see above).

6.CRU and Courier or Depot Service

This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

Appendix B. Warranty information 69

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Lenovo R50 manual Courier or Depot Service, Customer Carry-In or Mail-In Service, CRU and On-site Service

R50 specifications

The Lenovo R50, a part of Lenovo's essential ThinkPad series, was introduced as a reliable and robust laptop designed primarily for business users and professionals. This model showcases Lenovo’s commitment to quality, performance, and ergonomics, making it a popular choice among corporate users and students alike.

One of the main features of the Lenovo R50 is its durable design. It sports a sturdy chassis that meets military-grade specifications for durability, protecting it from unexpected shocks and drops. The ThinkPad series is well-known for its spill-resistant keyboards, a feature that enhances the R50’s practical usability in dynamic work environments.

Performance-wise, the R50 is typically powered by Intel’s Pentium or early-core processors, providing sufficient power for everyday tasks such as word processing, spreadsheet management, and browsing. The device can come equipped with various memory configurations, often available with up to 2GB of RAM and either conventional hard drives or early solid-state drives, facilitating quicker system performance and improved access times.

The Lenovo R50 also emphasizes connectivity and expansion. It features multiple USB ports, a serial port, and a PC Card slot for adding functionalities. Ethernet and modem ports ensure reliable wired connections, while Wi-Fi capabilities enhance mobility.

Display quality is another appealing aspect of the R50, featuring a 15-inch screen that offers a native resolution typically of 1024x768 or higher, yielding a decent visual experience for document editing and presentations. The anti-glare coating assists in maintaining visibility under varying light conditions, an important factor for users working outdoors or in bright office spaces.

Another significant characteristic of the R50 is its renowned keyboard. Lenovo’s ThinkPad keyboards are legendary for their tactile feedback and comfort, which significantly enhances the typing experience. The keyboard also includes a TrackPoint, allowing for precise cursor control without needing to shift hands from the keyboard.

In terms of software, the Lenovo R50 usually runs on Windows operating systems, providing users with a familiar interface and access to a vast array of applications suitable for business and personal use.

Overall, the Lenovo R50 stands out for its blend of durability, performance, and user-centric features, making it a trustworthy companion for anyone seeking a reliable laptop to manage their daily tasks efficiently.