Getting help and service

Getting help around the world

If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen.

42ThinkPad® R50 Series Service and Troubleshooting Guide

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Lenovo R50 manual Getting help around the world

R50 specifications

The Lenovo R50, a part of Lenovo's essential ThinkPad series, was introduced as a reliable and robust laptop designed primarily for business users and professionals. This model showcases Lenovo’s commitment to quality, performance, and ergonomics, making it a popular choice among corporate users and students alike.

One of the main features of the Lenovo R50 is its durable design. It sports a sturdy chassis that meets military-grade specifications for durability, protecting it from unexpected shocks and drops. The ThinkPad series is well-known for its spill-resistant keyboards, a feature that enhances the R50’s practical usability in dynamic work environments.

Performance-wise, the R50 is typically powered by Intel’s Pentium or early-core processors, providing sufficient power for everyday tasks such as word processing, spreadsheet management, and browsing. The device can come equipped with various memory configurations, often available with up to 2GB of RAM and either conventional hard drives or early solid-state drives, facilitating quicker system performance and improved access times.

The Lenovo R50 also emphasizes connectivity and expansion. It features multiple USB ports, a serial port, and a PC Card slot for adding functionalities. Ethernet and modem ports ensure reliable wired connections, while Wi-Fi capabilities enhance mobility.

Display quality is another appealing aspect of the R50, featuring a 15-inch screen that offers a native resolution typically of 1024x768 or higher, yielding a decent visual experience for document editing and presentations. The anti-glare coating assists in maintaining visibility under varying light conditions, an important factor for users working outdoors or in bright office spaces.

Another significant characteristic of the R50 is its renowned keyboard. Lenovo’s ThinkPad keyboards are legendary for their tactile feedback and comfort, which significantly enhances the typing experience. The keyboard also includes a TrackPoint, allowing for precise cursor control without needing to shift hands from the keyboard.

In terms of software, the Lenovo R50 usually runs on Windows operating systems, providing users with a familiar interface and access to a vast array of applications suitable for business and personal use.

Overall, the Lenovo R50 stands out for its blend of durability, performance, and user-centric features, making it a trustworthy companion for anyone seeking a reliable laptop to manage their daily tasks efficiently.