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Lenovo R50 manual

Models: R50

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vThe Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page 70.

76ThinkPad® R50 Series Service and Troubleshooting Guide

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Lenovo R50 manual

Contents

Service and Troubleshooting Guide ThinkPad R50 SeriesPage Service and Troubleshooting Guide ThinkPad R50 SeriesFirst Edition May Copyright Lenovo Contents Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters DangerBatteries Extension cords and related devicesPlugs and outlets Heat and product ventilation DANGER CD and DVD drive safetyAdditional safety information First, remove the power cord from the outlet Attach the signal cables to receptaclesAttach the power cord to an outlet Remove signal cables from receptaclesDANGER DANGERDANGER vDo not use your computer in or near waterDANGER DANGERLaser compliance statement DANGERDANGER DANGERDANGER Save these instructionsPage Information about hard disk capacity Important notice for usersImportant regulatory notice for users xviiPage Finding information with Access IBM Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip Features Chapter 1. Overview of your new ThinkPad computerSpecifications Your ThinkPad at a glanceFront view Your ThinkPad at a glanceYour ThinkPad at a glance Rear viewProcessor FeaturesFeatures Memoryv2 Universal Serial Bus USB connectors FeaturesvVideo-outconnector S-Video vIEEE 1394 connector on some modelsPower source ac adapter SpecificationsSpecifications Battery packCaring for your ThinkPad computer Be careful about where and how you workCaring for your ThinkPad computer Important tipsOther important tips Take care in setting passwordsHandle storage media and drives properly Caring for your ThinkPad computerCaring for your ThinkPad computer Cleaning the cover of your computerCleaning your computer keyboard Caring for your ThinkPad computer Cleaning your computer displayCare for the fingerprint reader Caring for your ThinkPad computer Chapter 2. Solving computer problems Troubleshooting Solving computer problemsDiagnosing problems Error messagesSolving computer problems 0177: Bad SVP data, stopSolving computer problems 0200: Hard disk errorSolving computer problems 0280: Previous bootMessage Solving computer problemsSolution AreaSolution Errors without messagesProblem Solving computer problemsSolution Solving computer problemsProblem ProblemKeyboard problems A password problemA power switch problem Solving computer problemsProblem UltraNav problemsSolving computer problems SolutionProblem Standby or hibernation problemsSolving computer problems SolutionSolution Solving computer problemsProblem ProblemProblem Solving computer problemsSolution SolutionSolving computer problems Computer screen problems2.Click Power Management ProblemSolving computer problems Battery problems3.Click Advanced ProblemProblem Hard disk drive problemsSolving computer problems SolutionProblem A startup problemSolving computer problems SolutionFingerprint authentication problems Solving computer problemsProblem Other problemsSolving computer problems SolutionSolution 3.Click the Intel SpeedStep technology tabSolving computer problems 2.Click Power ManagementSolution Starting BIOS Setup UtilitySolving computer problems NotesStarting BIOS Setup Utility Recovering pre-installedsoftwareUpgrading the hard disk drive Recovering pre-installedsoftware4.Click Restore your system NotesNotes Upgrading the hard disk driveHandling a hard disk drive Upgrading the hard disk drive 6.Detach the cover from the hard disk driveReplacing the battery Replacing the batteryReplacing the battery Replacing the battery Calling the Customer Support Center Chapter 3. Getting help and serviceGetting help and service Getting help on the WebGetting help on the Web Getting help and serviceGetting help and service Calling the Customer Support CenterGetting help and service The following items are not coveredGetting help around the world Getting help and serviceUsage environment and your health Appendix A. Wireless related informationWireless interoperability Page Enabling Extended Channel Mode Page What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 - General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawAMERICAS ARGENTINA Part 2 - Country-uniqueTermsJurisdiction BOLIVIAPERU MEXICOPARAGUAY URUGUAYCAMBODIA AND LAOS UNITED STATESASIA PACIFIC AUSTRALIA CAMBODIA, INDONESIA, AND LAOSINDIA NEW ZEALAND JAPANMALAYSIA PEOPLE’S REPUBLIC OF CHINA PRCTHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES SINGAPOREEUROPE, MIDDLE EAST, AFRICA EMEA How to Obtain Warranty ServiceNamibia, Lesotho and Swaziland Governing LawAngola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin CONSUMERS EUROPEAN UNION EUTHE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES FRANCE AND BELGIUM FRANCE AUSTRIAEGYPT IRELAND GERMANYHUNGARY Items for Which Lenovo is Not Liable SLOVAKIAUNITED KINGDOM Items for Which Lenovo is Not LiablePart 3 - Warranty Information Warranty Period1833 1849 Types of Warranty Service 1.Customer Replaceable Unit ″CRU″ Service4.Customer Carry-Inor Mail-InService 2.On-siteService3.Courier or Depot Service 5.CRU and On-siteServiceTelephone Number Worldwide telephone listCountry or Region Czech Republic Japan Guarantee supplement for Mexico Av. De la Solidaridad Iberoamericana No. Manufactured bySCI Systems de México, S.A. de C.V Col. Club de Golf Atlas El Salto, Jalisco, MéxicoAppendix C. Customer Replacement Units CRUs Customer replaceable units CRUsPage Appendix D. Notices NoticesTelevision output notice Electronic emissions noticesvReorient or relocate the receiving antenna Environmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer –InLatin American Countries To order a CD–InU. S. Or Canada –InEuropean CountriesTrademarks –InAsia Pacific CountriesPage Index Page Page Part Number: 39T2400 Printed in China 1P P/N: 39T2400