Lenovo W700ds manual Troubleshooting, Click Diagnose hardware

4.Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. Press Enter to start the diagnostic program. The diagnostic program runs a read verification test and a speed test of the drive you select, and reports its findings.

5.If the diagnostic program returns any error messages, call the Customer Support Center for service. The diagnostic program may return one or both of the following error messages:

For the main storage drive:

v Error code 0000: Read verification failed

vError code 0100: Speed test failed

vError code 0200: Controller Diag failed For the Ultrabay™ storage drive:

vError code 0002: Read verification failed

vError code 0102: Speed test failed

vError code 0202: Controller Diag failed

6.If the diagnostic program returns no error message but you still have some concerns:

vSee the instructions in the ″Introducing Rescue and Recovery″ section in online Access Help, and run the program for a diagnostic test of the HDD or SSD.

vDownload PC-Doctor for DOS for your computer from the following Web site: http://www.lenovo.com/support/site.wss/ document.do?sitestyle=lenovo&lndocid=tpad-matrix.

Diagnosing problems using PC-Doctor from the service partition

By using PC-Doctor from the Rescue and Recovery workspace in the service partition of the hard disk drive, you can diagnose your system without starting up the operating system.

To run PC-Doctor, do as follows:

1.Turn off the computer, and then turn it on again.

2.When the ThinkPad logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens.

3.Click Diagnose hardware.

For more information about PC-Doctor, see the Help for the program.

Troubleshooting

If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system.

12ThinkPad® W700 and W700ds Service and Troubleshooting Guide