Machine

Country or Region of Purchase

Warranty period

Types of

Type

 

 

Warranty

 

 

 

Service

 

 

 

 

2763

US, Canada, Mexico, Brazil,

Parts and Labor - 4 years

3

 

Australia, and Japan

Battery pack - 1 year

1

 

 

 

 

Digitizer Pen - 1 year

 

 

 

 

 

 

Other

Parts and Labor - 4 years

4

 

 

Battery pack - 1 year

1

 

 

Digitizer Pen - 1 year

 

 

 

 

 

Types of warranty service

1.Customer Replaceable Unit (CRU) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at http://www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required, 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2.On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3.Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product

60ThinkPad® W700 and W700ds Service and Troubleshooting Guide

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Lenovo W700ds Types of warranty service, Customer Replaceable Unit ″CRU″ Service On-site Service, Courier or Depot Service