Contents
Read this first | . v | Startup problems | . | 30 | ||
|
|
| RAID problems | . | 32 | |
Chapter 1. Finding information . . . . | . | 1 |
|
|
| |
This guide and other publications . . . . | . | 1 | Chapter 4. Recovery options | . | 35 | |
Finding information with the ThinkVantage |
|
| Introducing Rescue and Recovery . . . . | . 35 | ||
button | . | 2 | Solid state drive (SSD) | . | 35 | |
|
|
| Restoring the factory contents | . | 36 | |
Chapter 2. Taking care of your ThinkPad |
|
| Recovering data | . | 37 | |
computer . . . . . . . . . . . . . 3 |
|
|
| |||
Important tips | . 3 | Chapter 5. Upgrading and replacing |
|
| ||
Be careful about where and how you work | 3 | devices | . | 39 | ||
Be gentle with your computer . . . . | . | 4 | Replacing the battery | . | 39 | |
Register your computer | . 4 | Upgrading the hard disk drive or solid state |
|
| ||
Carry your computer properly . . . . | . | 4 | drive | . | 40 | |
Connect the internal modem correctly . . | . 4 | Replacing memory | . 47 | |||
Handle storage media and drives properly |
| 4 |
|
|
| |
Be sure not to modify your computer . . | . 5 | Chapter 6. Getting help and service . . | . | 51 | ||
Take care in setting passwords . . . . | . | 5 | Getting help and service | . | 51 | |
Care for the fingerprint reader . . . . | . | 5 | Getting help on the Web | . | 51 | |
Cleaning the cover of your computer . . | . 6 | Calling the Customer Support Center . . | . 51 | |||
Cleaning your computer keyboard . . . | . 6 | Getting help around the world | . 53 | |||
Cleaning your computer display . . . | . 6 | Worldwide telephone list | . | 53 | ||
Tips on using the dual screen model . . | . 7 |
|
|
| ||
Chapter 3. Solving computer problems . | . 9 | Appendix A. Warranty information . . . | . 59 | |||
Types of warranty service | . | 60 | ||||
Frequently asked questions | . | 9 |
|
|
| |
Entering the BIOS Setup Utility . . . . | . | 10 | Appendix B. Customer Replaceable Units |
|
| |
Diagnosing problems | . | 11 | (CRUs) | . | 63 | |
HDD diagnostic program | . 11 |
|
|
| ||
Diagnosing problems using | . | 12 | Appendix C. Features and Specifications |
| 65 | |
from the service partition | Features . . . . . . . . . . . . . 65 | |||||
Troubleshooting | 12 | |||||
Specifications | . | 66 | ||||
Error messages | . | 13 | ||||
|
|
| ||||
Errors without messages | . | 18 | Appendix D. Notices | . | 69 | |
Memory problems | . | 20 | ||||
Notices | . | 69 | ||||
Password problems | . | 20 | ||||
Export classification notice | . | 70 | ||||
Keyboard problems | . | 21 | ||||
Electronic emissions notices | . | 70 | ||||
Pointing device problems | . | 21 | ||||
Federal Communications Commission |
|
| ||||
Sleep (standby) or hibernation problems |
| 22 |
|
| ||
| (FCC) Statement | . | 70 | |||
Computer screen problems | . 24 | |||||
Industry Canada Class B emission |
|
| ||||
Battery problems | . | 27 |
|
| ||
compliance statement | . | 71 | ||||
AC adapter problems | . | 27 | ||||
Avis de conformité à la réglementation |
|
| ||||
Hard disk drive (HDD) or solid state drive |
|
|
| |||
| d’Industrie Canada | . | 71 | |||
(SSD) problems | . | 28 | ||||
|
|
| ||||
Fingerprint reader problems . . . . | . | 30 |
|
|
| |
© Copyright Lenovo 2008 | iii |
