Lenovo Y510 Troubleshooting, Frequently Asked Questions, My computer is not operating properly

Chapter 3. Troubleshooting

Frequently Asked Questions ---------------------------------

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see ”IdeaPad Y510 Setup Poster”.

What safety precautions should I follow when using my computer?

See the separate Safety and Warranty Guide for detailed information about safety.

How can I prevent problems with my computer?

See “Read This First” on page ii, and also See “Chapter 5. Safety, Use, and Care Information” on page 42 of this guide. More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix B. Customer Replaceable Units (CRUs)” on page 54 of this guide.

My computer is not operating properly.

Study the relevant information in Chapter 2.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see OneKey Recovery User Guide.

How can I contact the Customer Support Center?

See “Chapter 4. Getting Help and Service” on page 39 of this Guide. For the phone numbers of the Customer Support Center nearest to you, See “Warranty Service Telephone Numbers” on page 53.

Where can I find warranty information?

See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix A. Warranty Information” on page 51.

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