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Lenovo Y510 warranty „ Battery Problems, „ A Hard Disk Drive Problem, „ A Startup Problem

Models: Y510

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Battery Problems

Chapter 3. Troubleshooting

Battery Problems

The battery cannot be fully charged by the power-off method in the standard charge time for your computer.

For details, See “Checking Battery Status” in Chapter 2.

Your computer shuts down before the battery status indicator shows empty. -or-

Your computer operates after the battery status indicator shows empty.

Discharge and recharge the battery.

The operating time for a fully charged battery is short.

For details, see “Handling the Battery” in Chapter 2.

The computer does not operate with a fully charged battery.

The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

The battery does not charge.

For details, see “Handling the Battery“ in Chapter 2.

A Hard Disk Drive Problem

The hard disk drive does not work.

In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the Boot Sequence correctly.

A Startup Problem

The Microsoft® Windows operating system will not start.

Use the OneKey Recovery to help solve or identify your problem. For details about OneKey Recovery, see OneKey Recovery User Guide.

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Lenovo Y510 warranty „ Battery Problems, „ A Hard Disk Drive Problem, „ A Startup Problem

Contents

Service and troubleshooting Warranty information Includes Important safety informationTips for taking care of your computer Function and features Lenovo IdeaPad Y510First Edition November Copyright Lenovo 2007. All rights reserved Contents Read This First Read This First Chapter 1. Getting to Know Your Computer Top Viewg System status indicators b Wireless LAN antennasf Battery Capacity indicators i Power buttonChapter 1. Getting to Know Your Computer Left-side Viewa AC power adapter jack ™ Notec Fan louvers g IEEE 1394 connectorChapter 1. Getting to Know Your Computer Â Importanta Headphone/SPDIF jack external Right-side ViewChapter 1. Getting to Know Your Computer b Microphone jack externale Optical drive types vary by model Chapter 1. Getting to Know Your Computerd S-video jack € AttentionChapter 1. Getting to Know Your Computer Bottom Viewb Battery latch - spring loaded a Subwooferƒ Wireless LAN Card compartment c Battery packd Battery latch - manual Chapter 1. Getting to Know Your ComputerFront View Chapter 1. Getting to Know Your ComputerChapter 1. Getting to Know Your Computer b System status indicatorsc Wireless device switch a Array Microphone built-in„ Putting your computer to Sleep Chapter 2. Using Your ComputerPutting your computer to Sleep or Shutting It Down „ Shutting Down Your computer„ Switch between wide screen and normal screen Adjusting the display„ Adjusting the brightness Chapter 2. Using Your ComputerUsing the Touch Pad Chapter 2. Using Your Computer™ Note Using the Keyboard „ Numeric KeypadChapter 2. Using Your Computer „ Function Key Combinations Chapter 2. Using Your ComputerFn + PrtSc/SysRq System request Chapter 2. Using Your Computer Special keys and buttons„ Novo button For details, see OneKey Recovery User GuideTouch inductive panel a~l „ Touch inductive panel and multi-media buttonsChapter 2. Using Your Computer d Play / Pause e Stop f Previous track g Next trackChapter 2. Using Your Computer h Jazz i Pop j Dance k Classic l NormalMulti-media buttons m~n 1 2 3 5 6 System status indicatorsChapter 2. Using Your Computer a Drive in usef Battery Status Indicator Chapter 2. Using Your Computere Power Indicator g Wireless Device Indicator„ Watching TV Watching TV and DVDPlaying a CD „ Watching DVDSecuring your computer Using the Integrated Camera„ Using Passwords Chapter 2. Using Your ComputerTo set a Supervisor Password Chapter 2. Using Your Computer™ Note Chapter 2. Using Your Computer Changing or Removing the Supervisor PasswordTo set a User password 1 Select Set Supervisor Password, and press the Enter keyChapter 2. Using Your Computer Changing or Removing the User PasswordHard Disk Passwords ™ NoteTo set a hard disk password Chapter 2. Using Your Computer™ Note Installing Device DriversChapter 2. Using Your Computer ™ Note„ Using the AC Adapter Using battery and AC adapter„ Checking Battery Status „ Your Computer Batteries€ Attention „ Charging the BatteryChapter 2. Using Your Computer ™ Notes™ Note „ Handling the BatteryChapter 2. Using Your Computer Å DangerWhat safety precautions should I follow when using my computer? Chapter 3. TroubleshootingFrequently Asked Questions How can I prevent problems with my computer?„ Display Problems Troubleshooting„ Sleep or Hibernation Problems „ A Password Problem„ Keyboard Problems I forgot my passwordMake sure that ƒ The battery is charged 3. Click the Advanced Settings button „ Computer Screen ProblemsChapter 3. Troubleshooting The screen is blank„ Sound Problems „ Battery Problems „ A Hard Disk Drive Problem„ A Startup Problem Your computer does not respond „ Other ProblemsChapter 3. Troubleshooting The computer does not start from a device you wantGetting Help on the Web Chapter 4. Getting Help and ServiceGetting Help and Service Calling the Customer Support CenterChapter 4. Getting Help and Service The following items are not covered™ Note Getting Help around the World Chapter 4. Getting Help and ServiceChapter 5. Safety, Use, and Care Information „ Be Careful about Where and How You WorkCaring Your Computer Chapter 5. Safety, Use, and Care Information „ Be Gentle with Your Computer„ Carry Your Computer Properly ™ Note„ Other Important Tips „ Take Care in Setting Passwords„ Handle Storage Media and Drives Properly Chapter 5. Safety, Use, and Care Information„ Cleaning the Cover of Your Computer Chapter 5. Safety, Use, and Care InformationChapter 5. Safety, Use, and Care Information „ Cleaning Your Computer Keyboard„ Cleaning Your Computer Display ™ NoteChapter 5. Safety, Use, and Care Information Accessibility and Comfort„ Ergonomic Information ™ Note„ What If You are Traveling? „ Questions about Vision?Chapter 5. Safety, Use, and Care Information Chapter 5. Safety, Use, and Care Information Maintenance„ General Tips for Maintenance ™ NoteChapter 5. Safety, Use, and Care Information ƒ Update device drivers and BIOS when needed™ Note Warranty Period Appendix A. Warranty InformationWarranty Information Warranty1 Customer Replaceable Unit “CRU” Service „ Types of Warranty ServiceAppendix A. Warranty Information 2 On-site ServiceWarranty Service Telephone Numbers Lenovo Warranty Service TelephoneNumbers Appendix A. Warranty InformationAppendix B. Customer Replaceable Units CRUs Features Appendix C. Features and SpecificationsExpressCard slot Wireless featuresAppendix C. Features and Specifications Optical driveAppendix C. Features and Specifications SpecificationsSize Environment Power source AC adapter Battery pack ™ NoteLenovo United States, Inc 1009 Think Place - Building One Appendix D. NoticesNotices Morrisville, NC U.S.A Attention Lenovo Director of Licensing„ Television output notice Appendix D. NoticesWireless related information „ Wireless InteroperabilityAppendix D. Notices „ Usage Environment and Your Health Appendix D. NoticesElectronic Emissions Notices „ Federal Communications Commission FCC StatementAppendix D. Notices „ European Union EMC Directive Conformance Statement „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada Appendix D. Noticesfor Taiwan Lenovo product service informationWEEE and Recycling Statements „ Japanese VCCI Class B Statement„ Collecting and Recycling a Disused Lenovo Computer or Monitor EU WEEE StatementsJapan Recycling Statements Appendix D. Notices„ Disposing of a Lenovo Computer Components „ Disposing a Disused Battery Pack from Lenovo Notebook ComputersNotice for Users in the U.S.A Appendix D. NoticesNotice on Deleting Data from Your Hard Disk Appendix D. NoticesCopyright Lenovo 2007. All rights reserved. U.S. GOVERNMENT Appendix D. Notices Trademarks Appendix D. NoticesIndex Index P/N Printed in China