Troubleshooting
Symptom | Cause  | Solution  | |
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General Problems | 
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Slow blinking green light  | 
  | System is in power save sleep mode. This is  | |
  | normal. The system will wake up on any  | ||
appears on the front of the  | The system is sleeping.  | ||
action from the remote control or on an  | |||
ViewStation.  | 
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  | incoming call.  | ||
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Red light appears on the  | The system is in a call.  | This is normal.  | |
front of the ViewStation.  | |||
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Green light appears on  | The system is not in a call.  | This is normal  | |
the front on the  | |||
ViewStation.  | 
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  | System is password  | Go to Diagnostics menu and perform a  | |
Cannot enter the System  | system reset. This will erase all your system  | ||
protected. Password has  | settings except for your address book. You  | ||
Setup Menus.  | |||
been forgotten.  | may then enter a new password in the  | ||
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  | Security menu.  | |
System starts in the  | System software is corrupt or  | Load system software on the ViewStation  | |
Software Update screen.  | not loaded properly.  | from your PC.  | 
128  | ViewStation User’s Guide  |