
| Solving ModemProblems Continued | 
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| Problem | Possible Cause | Solution | ||
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| No dial tone, with or | The modem or | Refer to Chapter 7. | ||
| without NO DIAL | modem COM port is | Using an Internal | ||
| TONE message. | disabled. | Modem. | ||
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 | The modem is not | 1. At the command line | ||
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 | responding to | 
 | in terminal mode, type | |
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 | commands from the | 
 | AT, then press Enter. | |
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 | computer keyboard. | 
 | ■ If the modem | |
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 | displays OK, the | 
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 | modem and | 
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 | computer are | 
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 | working together. | 
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 | ■ If the modem | 
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 | displays ERROR, | 
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 | or does not | 
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 | respond, restart the | 
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 | computer and | 
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 | repeat steps 1 | 
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 | and 2. | 
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 | 2. Type ATDT and listen | |
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 | for a dial tone. | 
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 | 3. Press any key to hang | |
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 | up the modem. | 
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| Modem sounds are | Modem speaker is | At the command line in | ||
| not audible | turned off. | terminal mode, type | ||
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 | ATM1. | |
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 | System sound is | Press the FN+F5 | ||
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 | muted or turned | hotkeys, then adjust the | ||
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 | down. | volume. | ||
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Continued
