Compaq E500 specifications Solving PC Card Problems

Models: E500

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Solving PC Card Problems Continued

Problem

Computer beeps only once when a PC Card is inserted continued

Possible Cause

Card design or card driver may not be compatible with the PCMCIA software.

Solution

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

PC Card drivers fail with error messages during system restart

Modem/fax PC Card does not work

Network PC Card does not work

The PC Card is not configured correctly.

The modem/fax card conflicts with a system board serial device (e.g., mouse).

Card design or card driver may not be compatible with the PCMCIA software.

Network driver is not properly installed or configured.

The network card design or card driver may not be compatible with the PCMCIA software.

Minor configuration adjustments are needed for the PC Card to work in the network operating system environment.

Call the PC Card vendor or Compaq Customer Support for assistance.

Click the modem icon in Device Manager, then click Properties to select another COM port for the modem/fax card.

If you are running Windows NT 4.0, click Start Control Panel Ports to select another COM port for the modem/fax card.

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

Use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver.

If you are running Windows NT 4.0, click StartControl PanelNetworks to identify information about your network card and to install the correct card driver.

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

Call Compaq Customer Support or the PC Card vendor for help with configuration requirements.

Continued

Troubleshooting 16-21

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Compaq E500 specifications Solving PC Card Problems