Solving PC Card Problems | Compaq E500 specs

Solving PC Card Problems Continued

Problem

Computer beeps only once when a PC Card is inserted continued

Possible Cause

Card design or card driver may not be compatible with the PCMCIA software.

Solution

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

PC Card drivers fail with error messages during system restart

Modem/fax PC Card does not work

Network PC Card does not work

The PC Card is not configured correctly.

The modem/fax card conflicts with a system board serial device (e.g., mouse).

Card design or card driver may not be compatible with the PCMCIA software.

Network driver is not properly installed or configured.

The network card design or card driver may not be compatible with the PCMCIA software.

Minor configuration adjustments are needed for the PC Card to work in the network operating system environment.

Call the PC Card vendor or Compaq Customer Support for assistance.

Click the modem icon in Device Manager, then click Properties to select another COM port for the modem/fax card.

If you are running Windows NT 4.0, click Start ⊕Control Panel ⊕Ports to select another COM port for the modem/fax card.

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

Use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver.

If you are running Windows NT 4.0, click Start⊕Control Panel⊕Networks to identify information about your network card and to install the correct card driver.

Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.

Call Compaq Customer Support or the PC Card vendor for help with configuration requirements.

Continued

Troubleshooting 16-21

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Compaq E500 specifications Solving PC Card Problems

Contents

Compaq Armada E500 Getting Started Taking a Look At the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives Device Bays Using an Internal Modem Available on Select Models Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance & Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics Utilities USB Troubleshooting Compaq Computer Corporation Contents Using Suspend Standby and Hibernation Setting Power Preferences in Windows 95 Connecting to a Docking Device 10-4 13-1 Appendix a Preface Using this Guide Finding Assistance Getting Started Identifying Packing Box Contents 1Component Identifying Hardware ComponentsFunction Or damage to the equipment Front Components ComputerFront Components Front Components 3Component Left Side Components Left Side Components Right Side Components Right Side ComponentsComponent1 Function Infrared port Composite TV-Out jack Tilt foot Right Side Components Component7 Function Rear Components Rear Components Bottom Components Bottom Components Status Indicator Lights Status Indicator Lights Using the Pointing Device Using the Keyboard Identifying1 TouchPad Components Task Navigating with the TouchPad TouchPad ProceduresSetting TouchPad Preferences Procedure Pointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures EasyPoint IV pointing stick model Setting Pointing-Stick Preferences Task Hotkeys Using HotkeysHotkeys Quick Reference Fn+F10 hotkeys, press Scroll Lock⊕Scroll Lock+F10 Press Fn+F5+M or Switching the ImageAdjusting System Volume Hotkeys Quick Reference Task Initiating Quick Controls Setting a Power Conservation LevelViewing Battery Status Adjusting Panel Contrast Displaying System Information BrightnessStretching Text Fn+Num Lk Using the Embedded Numeric Keypad Enabling the Keypad at Startup Operating the Keypad Keys as Standard Keys Learning About Battery Packs Using Battery Packs Charging Battery Packs Using a New Battery Pack Removing the Primary Battery Pack Inserting and Removing the Primary Battery Pack Inserting the Primary Battery Pack Storage Time Storing a Battery PackMaximizing Battery Pack Life Recommended Battery Pack Storage Temperatures Beeps with a Blinking Battery Charge Light Recycling Used Battery PacksSystem Beeps Turning Beeps On or Off Beeps with a Blinking Power/Suspend Light Selecting a Power Source Managing PowerRecommended Power Source Using Suspend Standby and Hibernation Task Procedure Result Using Standby Suspend and Hibernation Identifying Low-Battery Conditions Managing Low-Battery ConditionsUsing Standby Suspend and Hibernation Task Procedure Managing Power If external power is available, do one of the following Resolving Low-Battery Conditions If you are charging the battery pack in the computer Charging a Battery Pack Using the Battery Status Tab Monitoring the Charge in a Battery PackUsing the Battery Meter or Power Meter Icon Windows 95 and Windows Using the Power or Power Meter TabWindows NT Calibrating a Battery Pack Running a Calibration Battery Number Battery Pack Location Stopping a Calibration Using Power Preferences Procedure from Control Panel Setting Power Preferences Windows 95 and Windows NTPreference 14Managing Power To access most power preference settings-Select Setting Power Preferences in Windows Battery Power Conservation Checklist Conserving Battery PowerTurning Auto Insert Notification On or Off Conserving Battery Power in Windows Conserving Battery Power in Windows NT Working with Removable Drives and Device Bays Bay ConfigurationBay Configuration Functional Bay Devices Supported Power State Caring for Removable Drives Changing the Startup Sequence with MultiBoot Type of Drive Diskettes Accepted Selecting Diskettes Inserting a DualBay Device DualBay Devices Removing a DualBay Device Second Battery Pack Inserting a MultiBay Device MultiBay Devices Removing a MultiBay Device Using a Second Hard Drive Removing a Compact Disc Using the Third Battery Pack Using the LS-120 DriveManually Ejecting a Compact Disc Connecting the Modem Cable Using AN Internal Modem Selecting Communication Software Using a Country-Specific Modem Adapter Using Modem Commands and Dial ModifiersUninstalling the Modem Using the Modem While Traveling Internationally Selecting a Country-Specific Modem Configuration Check the telephone line type-the modem requires an Travel Connection Checklist 6Using an Internal Modem Available on Select Models Connecting an External Monitor Connecting an External Enhanced Keyboard If you are running Windows 95 or later to ensure that Connecting a Television Monitor Connecting a Serial Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Parallel Printer Connecting Infrared Equipment Enabling the Infrared Port Configuring the Infrared Port Connecting to a Docking Device Connecting USB Peripherals PC Card Types Using PC CardsInserting a PC Card 2Using PC Cards Removing a PC Card Managing PC Card Power Changing PC Card SettingsPC Card Device Drivers Stopping a PC Card Zoomed Video Component1 Using Audio FeaturesIdentifying the Audio Components Audio Components Audio Components Component3 Using Internal and External Microphones Controlling Audio Volume Using Internal and External Speakers/Headphones Speaker Ports Upgrading System Memory Upgrading the ComputerChecking the Amount of Memory Inserting a Memory Expansion Board Obtaining an Optional Memory Expansion Board External cables during this step Removing a Memory Expansion Board Upgrading the Computer Removing and Inserting the Primary Hard Drive Upgrading the Hard DriveAttaching a Hard Drive Adapter Adding an Internal Modem Updating the System Maintenance and Travel UidelinesObtaining Customized Update Information With Info Messenger Obtaining Software Updates and Enhancements By Subscription Updating the System ROM Displayingn the Version of the Installed System ROM Obtaining a System ROM Installing a System ROM from a Diskette Caring for the Computer Reinstalling Software Traveling with the Computer Preparing the Computer for Shipping or Travel If you are traveling internationally Types of Security Security Features Using the Cable Lock Establishing the Power-On Password Using the Power-On PasswordEntering a Power-On Password Country Key Character Changing the Power-On Password If You Forget Your Power-On Password Deleting the Power-On Password Enabling Quick Controls Using Quick Controls Establishing the Setup Password Using the Setup Password Changing the Setup Password Entering the Setup Password Enabling and Disabling Devices Deleting the Setup Password DriveLock Overview User and Master Passwords Overview Establishing DriveLock Protection Changing the User or Master Password Removing DriveLock Protection Intelligent Manageability Overview Intelligent Manageability Asset Management Fault Management Alerts Fault Management Security Management Configuration Management Selecting Computer Setup or Compaq Diagnostics for Windows Computer Setup Diagnostics Utilities Using Computer Setup Begin here Selecting from the File MenuTo do this Begin here To do this Selecting from the Security Menu Selecting from the Advanced Menu Running a Diagnostic Test Using Compaq Diagnostics for Windows Computer Setup and Diagnostics Utilities Troubleshooting Checklist Troubleshooting Possible Cause Solving Audio ProblemsProblem Solution Solving Audio Problems Possible Cause Solution 16-4Troubleshooting Solving Battery Problems Solving Battery Problems Possible Cause Solution Problem Possible Cause Solution Solving CD-ROM Drive and DVD-ROM Drive Problems Problem Possible Cause Solving Diskette and SuperDisk LS-120 Drive Problems Solution Solving Hard Drive Problems Solving Hardware Installation Problems Solving Memory Problems Solving Keyboard Problems ATX3DT Solving Modem Problems ATM1 Solving ModemProblems Possible Cause Solution Modem is connected to a digital line. Note Solving Modem Problems Possible Cause Solution Solving Modem Problems 16-18Troubleshooting Solving PC Card Problems Solving PC Card Problems Possible Cause Solving PC Card Problems Solving PC Card Problems Possible Cause Solution Solving Power Problems Solving Printer Problems Solving Screen Problems Solving Screen Problems Possible Cause Solution Solving Software Application Problems Solving Pointing Device Problems There is an interrupt request IRQ conflict Solving Infrared Problems Solving Infrared Problems Possible Cause Solution Solving USB Problems Preparing to Call Technical Support Compaq Customer Support Worldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Brazil Colombia Greece Korea Norway Sweden Venezuela Regulatory Agency Series Numbers Regulatory Notices Modifications Federal Communications Commission NoticeCables Avis Canadien Canadian NoticeEuropean Notice Energy Star Compliance Battery NoticeJapanese Notice German Ergonomics Notice Airline Travel Notice Power Cords Cdrh Regulations Laser SafetyLaser Information Regulations Governing Use of Modems Safety Precautions for Modems 8Regulatory Notices Canadian Regulations Governing Use of Modems Telephone Consumer Protection Act New Zealand Modem Statements Regulatory Notices B-11 Macrovision Corporation Notice Preventing Electrostatic Discharge When Handling Removable DrivesWhen Installing Internal Components Electrostatic Discharge Grounding Methods Electrical Ratings for AC Adapter Specifications Index Index 2Index Index 4Index Index 6Index QuickRestore CD-ROMs,12-4 8Index Index