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Compaq E500 specifications Intelligent Manageability Overview

Models: E500

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chapter 14

INTELLIGENT MANAGEABILITY

Intelligent Manageability Overview

Intelligent Manageability consists of software tools for the computer and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. It provides the following functions:

■Asset Management— provides detailed configuration and diagnostic information.

■Fault Management— prevents, predicts, and alerts of impending hardware problems.

■Security Management— protects unauthorized access to data and components.

■Integration Management— uses industry-standard technologies such as DMI and SNMP to integrate with industry-leading PC management software providers.

■Configuration Management— optimizes computer performance by providing the latest drivers, utilities, and software, which are available on CD-ROM and the Compaq Web site at www.compaq.com.

■All Intelligent Manageability features are available on your computer. The features work any time, whether on the road or connected to a network. The latest versions of Intelligent Manageability software are available on the Compaq Web site.

NOTE: For further help with Intelligent Manageability, refer to Intelligent Manageability Help (Start⊕Compaq Information Center⊕double-click Intelligent Manageability).

Intelligent Manageability 14-1

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Compaq E500 specifications Intelligent Manageability Overview

Contents

Compaq Armada E500 Getting Started Taking a Look At the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives Device Bays Using an Internal Modem Available on Select Models Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance & Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics Utilities Troubleshooting USBCompaq Computer Corporation Contents Using Suspend Standby and Hibernation Setting Power Preferences in Windows 95 Connecting to a Docking Device 10-4 13-1 Appendix a Using this Guide PrefaceGetting Started Finding AssistanceIdentifying Packing Box Contents Identifying Hardware Components 1ComponentFunction Or damage to the equipment Computer Front ComponentsFront Components Front Components 3Component Left Side Components Left Side ComponentsRight Side Components Right Side ComponentsComponent1 Function Right Side Components Component7 Function Infrared port Composite TV-Out jack Tilt footRear Components Rear ComponentsBottom Components Bottom ComponentsStatus Indicator Lights Status Indicator LightsUsing the Keyboard Using the Pointing DeviceIdentifying1 TouchPad Components Navigating with the TouchPad TouchPad Procedures Setting TouchPad PreferencesProcedure TaskPointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures Setting Pointing-Stick Preferences EasyPoint IV pointing stick modelUsing Hotkeys Hotkeys Quick ReferenceFn+F10 hotkeys, press Scroll Lock⊕Scroll Lock+F10 Task HotkeysSwitching the Image Adjusting System VolumeHotkeys Quick Reference Task Press Fn+F5+M orSetting a Power Conservation Level Viewing Battery StatusAdjusting Panel Contrast Initiating Quick ControlsBrightness Displaying System InformationStretching Text Using the Embedded Numeric Keypad Fn+Num LkOperating the Keypad Keys as Standard Keys Enabling the Keypad at StartupUsing Battery Packs Learning About Battery PacksUsing a New Battery Pack Charging Battery PacksInserting and Removing the Primary Battery Pack Removing the Primary Battery PackInserting the Primary Battery Pack Storing a Battery Pack Maximizing Battery Pack LifeRecommended Battery Pack Storage Temperatures Storage TimeRecycling Used Battery Packs Beeps with a Blinking Battery Charge LightSystem Beeps Beeps with a Blinking Power/Suspend Light Turning Beeps On or OffManaging Power Selecting a Power SourceRecommended Power Source Using Suspend Standby and Hibernation Using Standby Suspend and Hibernation Task Procedure ResultManaging Low-Battery Conditions Identifying Low-Battery ConditionsUsing Standby Suspend and Hibernation Task Procedure Managing Power Resolving Low-Battery Conditions If external power is available, do one of the followingCharging a Battery Pack If you are charging the battery pack in the computerMonitoring the Charge in a Battery Pack Using the Battery Status TabUsing the Battery Meter or Power Meter Icon Using the Power or Power Meter Tab Windows 95 and WindowsWindows NT Calibrating a Battery Pack Battery Number Battery Pack Location Running a CalibrationUsing Power Preferences Stopping a CalibrationSetting Power Preferences Windows 95 and Windows NT Procedure from Control PanelPreference 14Managing Power Setting Power Preferences in Windows To access most power preference settings-SelectConserving Battery Power Battery Power Conservation ChecklistTurning Auto Insert Notification On or Off Conserving Battery Power in Windows Conserving Battery Power in Windows NT Bay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Working with Removable Drives and Device BaysCaring for Removable Drives Changing the Startup Sequence with MultiBoot Selecting Diskettes Type of Drive Diskettes AcceptedDualBay Devices Inserting a DualBay DeviceSecond Battery Pack Removing a DualBay DeviceMultiBay Devices Inserting a MultiBay DeviceUsing a Second Hard Drive Removing a MultiBay DeviceRemoving a Compact Disc Using the LS-120 Drive Using the Third Battery PackManually Ejecting a Compact Disc Using AN Internal Modem Connecting the Modem CableSelecting Communication Software Using Modem Commands and Dial Modifiers Uninstalling the ModemUsing the Modem While Traveling Internationally Using a Country-Specific Modem AdapterSelecting a Country-Specific Modem Configuration Travel Connection Checklist Check the telephone line type-the modem requires an6Using an Internal Modem Available on Select Models Connecting an External Enhanced Keyboard Connecting an External MonitorConnecting a Television Monitor If you are running Windows 95 or later to ensure thatConnecting a Mouse or Other External Pointing Device Connecting a Serial PrinterConnecting a Parallel Printer Connecting Infrared Equipment Configuring the Infrared Port Enabling the Infrared PortConnecting USB Peripherals Connecting to a Docking DeviceUsing PC Cards PC Card TypesInserting a PC Card 2Using PC Cards Removing a PC Card Changing PC Card Settings Managing PC Card PowerPC Card Device Drivers Zoomed Video Stopping a PC CardUsing Audio Features Identifying the Audio ComponentsAudio Components Component1Using Internal and External Microphones Audio Components Component3Using Internal and External Speakers/Headphones Controlling Audio VolumeSpeaker Ports Upgrading the Computer Upgrading System MemoryChecking the Amount of Memory Obtaining an Optional Memory Expansion Board Inserting a Memory Expansion BoardExternal cables during this step Removing a Memory Expansion Board Upgrading the Computer Upgrading the Hard Drive Attaching a Hard Drive AdapterAdding an Internal Modem Removing and Inserting the Primary Hard DriveMaintenance and Travel Uidelines Obtaining Customized Update Information With Info MessengerObtaining Software Updates and Enhancements By Subscription Updating the SystemDisplayingn the Version of the Installed System ROM Updating the System ROMInstalling a System ROM from a Diskette Obtaining a System ROMReinstalling Software Caring for the ComputerPreparing the Computer for Shipping or Travel Traveling with the ComputerIf you are traveling internationally Security Features Types of SecurityUsing the Cable Lock Using the Power-On Password Establishing the Power-On PasswordEntering a Power-On Password Changing the Power-On Password Country Key CharacterDeleting the Power-On Password If You Forget Your Power-On PasswordUsing Quick Controls Enabling Quick ControlsUsing the Setup Password Establishing the Setup PasswordEntering the Setup Password Changing the Setup PasswordDeleting the Setup Password Enabling and Disabling DevicesUser and Master Passwords Overview DriveLock OverviewEstablishing DriveLock Protection Changing the User or Master Password Removing DriveLock Protection Intelligent Manageability Intelligent Manageability OverviewAsset Management Fault Management Fault Management AlertsConfiguration Management Security ManagementComputer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics for WindowsUsing Computer Setup Selecting from the File Menu Begin hereTo do this Selecting from the Security Menu Begin here To do thisSelecting from the Advanced Menu Using Compaq Diagnostics for Windows Running a Diagnostic TestComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting ChecklistSolving Audio Problems ProblemSolution Possible CauseSolving Audio Problems Possible Cause Solution 16-4Troubleshooting Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD-ROM Drive and DVD-ROM Drive Problems Problem Possible Cause SolutionSolving Diskette and SuperDisk LS-120 Drive Problems Problem Possible CauseSolution Solving Hard Drive Problems Solving Hardware Installation Problems Solving Keyboard Problems Solving Memory ProblemsSolving Modem Problems ATX3DTSolving ModemProblems Possible Cause Solution ATM1Modem is connected to a digital line. Note Solving Modem Problems Possible Cause Solution Solving Modem Problems 16-18Troubleshooting Solving PC Card Problems Solving PC Card Problems Possible Cause Solving PC Card Problems Solving Power Problems Solving PC Card Problems Possible Cause SolutionSolving Printer Problems Solving Screen Problems Solving Screen Problems Possible Cause Solution Solving Software Application Problems Solving Pointing Device Problems Solving Infrared Problems There is an interrupt request IRQ conflictSolving Infrared Problems Possible Cause Solution Solving USB Problems Compaq Customer Support Preparing to Call Technical SupportWorldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Brazil Colombia Greece Korea Norway Sweden Venezuela Regulatory Notices Regulatory Agency Series NumbersFederal Communications Commission Notice ModificationsCables Canadian Notice Avis CanadienEuropean Notice Battery Notice Japanese Notice German Ergonomics NoticeAirline Travel Notice Energy Star CompliancePower Cords Laser Safety Cdrh RegulationsLaser Information Safety Precautions for Modems Regulations Governing Use of Modems8Regulatory Notices Telephone Consumer Protection Act Canadian Regulations Governing Use of ModemsNew Zealand Modem Statements Regulatory Notices B-11 Macrovision Corporation Notice When Handling Removable Drives When Installing Internal ComponentsElectrostatic Discharge Preventing Electrostatic DischargeGrounding Methods Specifications Electrical Ratings for AC AdapterIndex Index2Index Index 4Index Index 6Index QuickRestore CD-ROMs,12-4 8Index Index