Solving Screen Problems Continued |
|
|
| ||
|
|
|
|
|
|
Problem | Possible Cause | Solution | |||
|
|
|
|
| |
Screen is blank and | The computer has | Connect the computer to | |||
no lights are on | either entered | an external power | |||
| Hibernation or, if | source. | |||
| Hibernation is |
|
|
| |
| Charge the battery pack. | ||||
| disabled, the battery | ||||
| pack has discharged |
|
|
| |
| Replace the battery pack | ||||
| without saving your | ||||
| with a fully charged | ||||
| information. | ||||
| battery pack. | ||||
|
|
| |||
|
|
| |||
Screen is blank and | QuickLock and | Type your | |||
keyboard is locked | QuickBlank were | password to unlock the | |||
| initiated. These | keyboard and pointing | |||
| security features lock | device and return the | |||
| the keyboard and | information to the screen. | |||
| pointing device and |
|
|
| |
| clear the screen. |
|
|
| |
|
|
| |||
Screen is blank and | External monitor was | Press Fn+F4 on the | |||
external monitor | turned on before the | computer keyboard to | |||
displays information | computer was turned | switch from the external | |||
| on. | monitor to the computer | |||
|
|
| display. | ||
|
|
| |||
Information does not | External monitor was | Place the computer in | |||
display on the | connected after the | Suspend by pressing the | |||
external monitor | computer was turned | suspend button. Be sure | |||
| on. | the external monitor is | |||
|
|
| connected and turned | ||
|
|
| on, then press the | ||
|
|
| suspend button to exit | ||
|
|
| Suspend. | ||
|
|
|
|
|
|
The computer does not recognize the correct display type.
Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer.
Troubleshooting