Solving Hard Drive Problems
Problem | Possible Cause | Solution | ||
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Reading the hard | Computer entered | Give the computer time to | ||
drive takes more time | Hibernation due to a | restore the previously | ||
than usual after | low battery condition | saved data to the state it | ||
restarting the | and is now exiting | was in before Hibernation | ||
computer | from it. | occurred. | ||
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Hard drive error | Hard drive has bad | Run ScanDisk after | ||
occurs | sectors or has failed. | placing a check in the | ||
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| Automatically Fix Errors | |
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If you are running Windows NT 4.0, go to the system prompt and type chkdisk. The computer will automatically scan for errors.
Reformat the hard drive.
Contact your Compaq authorized dealer, reseller, or service provider or the Compaq Customer Support Center for assistance.
CAUTION: Reformatting the hard drive erases all of your files permanently; be sure to make backup diskettes of your information before reformatting the drive. Compaq also recommends that you order a backup of your preinstalled software before reformatting your hard drive.
