Solving Screen Problems

Problem

Possible Cause

Solution

 

 

 

 

 

Characters on

The brightness and/or

Press Fn+F10 to adjust

computer display are

contrast controls are

brightness.

dim

not properly set.

 

 

 

 

 

 

 

Screen is blank and

A screen blanking

Press any key and/or

the power/suspend

utility has initiated.

enter your power-on

light is on

 

 

password to return your

 

 

 

information to the screen.

 

 

 

 

Brightness and

Press Fn+F10 to adjust

 

contrast need

brightness.

 

adjusting.

 

 

 

 

 

 

Screen save has

Press any key to return

 

initiated.

your information to the

 

 

 

screen.

 

 

 

Screen is blank and

Suspend is initiated.

Exit Suspend by pressing

the power/suspend

 

 

the suspend button.

light is blinking

 

 

 

 

 

 

 

Screen is blank and

Computer entered a

If possible, immediately

the battery charge

low battery condition.

connect the computer to

light is blinking

 

 

an external power

 

 

 

source. If an external

 

 

 

power source is not

 

 

 

available, initiate

 

 

 

Hibernation by pressing

 

 

 

Fn + the power button, or

 

 

 

let the computer

 

 

 

automatically go into

 

 

 

Hibernation.

 

 

 

The computer has not

 

 

 

completed Hibernation

 

 

 

until all lights are off.

 

 

 

 

 

NOTE: The popup windows used to control brightness display correctly only when you are in an application that supports the popup video mode. If the popups do not display correctly, exit your application and press the hotkeys again to invoke the popup windows.

Continued

16-24Troubleshooting

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Compaq E500 specifications Solving Screen Problems