Solving ModemProblems Continued |
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Problem | Possible Cause | Solution | ||
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Modem does not dial | Call Waiting may be | Disable Call Waiting | ||
correctly | interfering. | before dialing. | ||
■ For information about disabling Call Waiting, consult your operating system documentation.
Clicking sound and modem does not connect
Modem does not connect
The modem is connected to a digital line. NOTE: The
EXCESS LINE CURRENT SENSED message does not display if the current is under 100 mA.
The error correction feature of your modem software is interfering.
■To obtain the disable call waiting code for your dialing area, consult your local telephone service provider.
Connect the modem to a standard analog telephone line, then reestablish the connection.
Disable error correction (&KO) and data compression (&MO) using AT commands.
NOTE: To access AT commands and instructions for using them, select Start⊕ Compaq Information Center⊕Modem Commands.
Continued
Troubleshooting
