Solving Modem Problems Continued |
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Problem | Possible Cause | Solution | ||
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Modem loses | Call Waiting may be | Disable Call Waiting | ||
connection | interfering with the | before dialing. | ||
| connection. | For information about | ||
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| disabling Call Waiting, | |
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| consult your operating | |
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| system documentation. | |
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| To obtain the disable call | |
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| waiting code for your | |
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| dialing area, consult your | |
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| local telephone service | |
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| provider. | |
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| Another device on | Hang up an extension | ||
| your telephone line | telephone and | ||
| may be causing | disconnect any other | ||
| interference. | devices that may be | ||
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| using the same | |
telephone line, then redial.
Hibernation was initiated; the computer reached a
Your service provider may have an inactivity timeout.
1.Restore power, if necessary.
2.Slide the power switch to exit Hibernation, if necessary.
3.Restart the communications software application.
Ask your service provider if idle time on the line terminates the connection.
