| Solving Infrared Problems Continued |
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| Problem | Possible Cause | Solution |
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Cannot transmit data | Direct sunlight, | Remove the interfering |
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| fluorescent light, or | light source(s). |
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| flashing incandescent |
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| light is close to the |
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| infrared connections. |
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There is interference from other wireless devices.
A physical obstruction is in the way.
Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections.
Do not place objects that will interfere with a line-
One of the devices was moved during data transmission.
The orientation of the units is incorrect.
Do not move either device during data transmission.
Adjust the devices so that they point directly at each other.
| The distance between | Verify that devices are | ||
| the devices is too | not more than 1.5 feet | ||
| great. | (0.5 meter) apart. | ||
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Infrared port does | Direct sunlight, | Remove the interfering | ||
not work | fluorescent light, or | light source(s). | ||
| flashing incandescent |
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| light is close to the |
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| infrared connection. |
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| There is interference | Keep remote control | ||
| from other wireless | devices such as wireless | ||
| devices. | headphones and other | ||
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| audio devices away from | |
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| the infrared connections. | |
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Troubleshooting
