ViewStation 128/512/MP
USER’S GUIDE
Patent Information
Warranty
Trademark Information
Other Restrictions
Limitation of Remedies and Damages
Important Safeguards
Regulatory Notices
FCC Notice
USOC
PORT ID
REN/SOC
SOC = 6.0N
Omnitel Statement
Underwriters’ Laboratories’ Statement
VideoServer Statement
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Placing and Answering Calls
Table of Contents
Getting Started
Address Book
Snapshots
Using Accessories
Connecting a PC
Presentations
System Information
ViewStation 512/MP
Index
Troubleshooting
ISDN Information
ISDN Switches
Getting Started
What’s In the Box?
Remote control User’s Guide QuickStart booklet ReadMe First document
What You Need to Get Started
The Remote Control
The Microphone Pod
ISDN
Television Monitors
Power Supply
NT-1 Device
Setting Up Your ViewStation
3. Connect the various cables to the back of your ViewStation. For more details, see your QuickStart booklet
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ViewStation Setup Screens
How To Select Menu Items
System Name
Country
ISDN Video Numbers
Auto-Detect SPIDs
ISDN Switch
Telephone Numbers
Main Calling Screen
Testing the ViewStation
Using the ViewStation
Getting Started
ViewStation User’s Guide
Placing and Answering Calls
There are three ways to place a video call Manually Speed-dial
Placing a Manual Dial Video Call
ISDN Number Fields Speed Indicator
From the address book
2. Use the arrow buttons on the remote to highlight the Speed button on the screen and change the speed of your call. Use the up and down arrow buttons to select a speed from the list that appears on screen
7. To end your call, press the CALLHANG-UP button on the remote. Highlight the Disconnect Video Call icon and press the SELECT button on the remote
Placing a Speed-Dial Call
3. When the call completes and you are using a single-monitor system, the party you called will appear on the screen and you will appear in the picture-in-picture PIP window at the lower right. If you have a dual-monitor system, the party you are calling will appear on the main monitor and you will appear on the second monitor
Adding a Telephone Call to a Video Call
3. Once the third party connects, press the NEAR or FAR button on the remote to return to the videoconference. If you only hear the numbers being dialed and no one ever picks up on the other end, make sure that you have an analog phone line properly connected to the back of the ViewStation. See your QuickStart booklet for more information
Placing a Telephone Call
Adding a Video Call to a Telephone Call
3. Use the numeric keypad on the remote to enter the number you want to dial. If you are dialing within your PBX system, you only need to dial the last four digits of the number. The number format is the same as if you were placing a call from your telephone. If you want to delete a digit, press the left arrow button on the remote. To delete an entire phone number, use the arrow buttons to highlight the Clear button on the screen
Answering a Video Call
Address Book
Adding An Entry to the Address Book
3. Highlight the New icon and press the SELECT button on the remote
How to Place a Call From the Address Book
2. The number and the speed that you’re dialing will appear at the top of the screen. The call progress indicators on the lower left side of the screen indicate the call connection progress. They will change from blue to yellow to orange and finally to green when your call goes through
Editing an Existing Entry in the Address Book
How to Delete an Entry in the Address Book
Camera and Sound
Controlling the Camera
Pan and Tilt
Setting Camera Presets
Zoom
Automatic Voice Tracking
Tracking to Camera Presets
Mirroring the Camera Positions
Tracking to Far-Site Camera Presets
Backlight Compensation
Adjusting the Sound on the ViewStation
Positioning Microphone Pods
Camera and Sound
ViewStation User’s Guide
Snapshots
Snapshots
ViewStation User’s Guide
Using a Second Monitor
Using Accessories
Using a VCR
Using a ShowStation IP
Using a Document Camera
Using Accessories
Connecting to a PC on a LAN
Connecting a PC
What You Need
Connecting a PC
Logical names are supported via WINS and DNS
Connecting a PC Directly to a ViewStation with No LAN Connection
7. Right-click on Properties
Connecting a PC
ViewStation User’s Guide
10. Restart your PC
12. After your PC reboots, open Internet Explorer 3.02 or 4.0 and under the View menu, select Internet Options, and then Security. It defaults to medium, which is the setting it should be in to communicate with the ViewStation. Click on OK
14. The Welcome web page will appear in the web browser on your PC
ViewStation User’s Guide
Connecting a PC
ViewStation User’s Guide
Presentations
Viewing a Presentation
Presentations
3. The Welcome web page will appear
4. Click on the View a Presentation icon and the slides will appear
ViewStation User’s Guide
Presenting Slides
Presentations
3. The Welcome web page will appear
ViewStation User’s Guide
ViewStation User’s Guide
6. Click on the “Please Press Here to Select a Presentation” button
8. Click on the PcPresent button and a window will indicate that your slides are being converted to thumbnail sketches. When the PcPresent window becomes full-screen again, your thumbnails have been loaded into the flash memory of the ViewStation
Presentations
ViewStation User’s Guide
Accessing the ViewStation Web Page
Remote Management
Remote Management
The following Welcome web page will appear in your browser
ViewStation User’s Guide
ViewStation User’s Guide
Running Diagnostic Tests on a System
Controlling a System
Sending a Message to a ViewStation
Changing the Setup of a ViewStation
Remotely Placing and Participating in Video Calls
Remote Management
ViewStation User’s Guide
Data Conferencing
Using a ShowStation IP
Data Conferencing
Using NetMeeting with a ViewStation
2. Click on the NetMeeting icon and enter your name in the User Name field of the dialog box do not use admin as the user name. If you have a slide
Upgrading Software
Upgrading ViewStation Software Via ISDN
Upgrading ViewStation Software over the LAN
Upgrading Software
7. A dialog box will prompt you for the IP address of your ViewStation. If you have an administration password, enter it here. Click on the OK button if you don’t have one
9. When the ViewStation begins the software upgrade process, the following screen will appear
ViewStation Diagnostics
System Information
Network Statistics
System Information
Advanced Network Statistics
Call Status
Color Bar
Audio
Near-End Loop
Reset System
Far-End Loop
How to Check the Setup of Your ViewStation
General Setup
ISDN/Video
LAN/SNMP
LAN/Intranet
Data Conferencing
SNMP
Phone/Audio
Video/Camera
Security
Software/Hardware
The Hardware screen contains information about the type of camera inside the ViewStation, the technology it uses to send the video in your calls, and the version of your microphone
Multi-Line Access
ViewStation 512/MP
Calling Speed and Audiovisual Quality
Basic Setup for the ViewStation 512 and MP
ViewStation 512/MP
Initial Configuration Screens for ViewStation 512 and MP
ISDN Video Network
Highlight and select the IMUX Information icon and press the SELECT button on the remote to configure your IMUX module
On the Advanced Dialing screen, you can define how each ISDN channel will be dialed. Normally, channels are dialed in parallel
Auto-Detect SPIDs
ISDN Switch
Main Calling Screen
Placing a Call with the ViewStation
5. Press the SELECT button or the CALLHANG-UP button to place the call
7. To end the call, press the CALLHANG-UP button on the remote , which takes you to the Call Hangup Choices screen
Placing a Multi-Point Call with the ViewStation MP
Customizing the Address Book
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6. When the keyboard disappears from the screen, scroll down to the Speed field. If you want to change the speed, press the the SELECT button on the remote while this field is highlighted. Use the arrow buttons on the remote to select a speed from the list and press the SELECT button on the remote. Then press the down arrow on the remote to go to the next field
Setting the Viewing Modes for the ViewStation MP
Discussion Mode. In Discussion mode, all of the sites can see everyone in the meeting at the same time. This feature is sometimes referred to as continuous presence or Hollywood Squares. If you are using a single-monitor system, the monitor screen will display three or four windows, depending on whether you are in a three- or four-way call
Follow these steps to switch multi-point meeting modes
Network Statistics
ViewStation 512/MP Diagnostics
Advanced Network Statistics
Call Status
The Call Status screen allows you to determine if one or more of the far-site’s ISDN channels consistently fails to connect. If you highlight one of the call progress indicators, the ISDN number for that channel will appear. You can compare this number with the number you dialed to reach the far-site or you can check for a malfunctioning channel
Audio
Near-End Loop
ViewStation User’s Guide
Far-End Loop
Reset System
ViewStation 512/MP
ViewStation 512/MP Setup
Upgrading Your ViewStation 512 to an MP
IMUX Information
Solution
Troubleshooting
Symptom
Cause
Troubleshooting
Symptom
Solution
Cause
under the Diagnostics menu. Run Automatic
Symptom
Solution
Cause
Cause
Symptom
Solution
IMUX 512 Inverse Multiplexer
Cause
Symptom
Solution
Presentations
General Problems
Symptom
Solution
Cause
ISDN Information
ISDN Information
ISDN Errors
ISDN Switches
The switch received the sent ISDN number in the correct format
ISDN Errors Continued
requested service option for an unspecified reason. This might be a
The network received a call resume request when there was not a
The supplementary service is not supported by remote equipment
suspended call pending. This might be a transient error that will be
one of the mandatory information elements. This is usually due to a
A switch protocol error exists, or in the United States or Canada a
The receiving equipment received a message that did not include
The remote equipment received an unexpected message that does
Index
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changing the setup of a ViewStation controlling a system from the web
web server in the ViewStation 69 accessing
sending messages to a ViewStation Welcome web page
Index
ViewStation User’s Guide
