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Polycom 128, 512, MP manual

Models: MP

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Troubleshooting Warranty Initial Configuration Screens for ViewStation 512 and MP Connecting a PC Symptom Setting Camera Presets Running Diagnostic Tests on a System Setting Up Your ViewStation After your PC reboots, open Internet Explorer 3.02 or 4.0 and under the View menu, select Internet Options, and then Security. It defaults to medium, which is the setting it should be in to communicate with the ViewStation. Click on OK Adjusting the Sound on the ViewStation

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Polycom 128, 512, MP manual

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Manual 140 pages 32.8 Kb

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Contents

ViewStation 128/512/MP USER’S GUIDEPatent Information WarrantyTrademark Information Other RestrictionsLimitation of Remedies and Damages Important SafeguardsRegulatory Notices FCC NoticeUSOC PORT IDREN/SOC SOC = 6.0NUnderwriters’ Laboratories’ Statement Omnitel StatementVideoServer Statement Page Placing and Answering Calls Table of ContentsGetting Started Address BookSnapshots Using AccessoriesConnecting a PC PresentationsSystem Information ViewStation 512/MPIndex TroubleshootingISDN Information ISDN SwitchesGetting Started What’s In the Box?Remote control User’s Guide QuickStart booklet ReadMe First document What You Need to Get Started The Remote ControlThe Microphone Pod ISDNPower Supply Television MonitorsNT-1 Device Setting Up Your ViewStation 3. Connect the various cables to the back of your ViewStation. For more details, see your QuickStart booklet Page ViewStation Setup Screens How To Select Menu ItemsSystem Name CountryISDN Video Numbers Auto-Detect SPIDsISDN Switch Telephone Numbers Main Calling ScreenTesting the ViewStation Using the ViewStationGetting Started ViewStation User’s GuidePlacing and Answering Calls There are three ways to place a video call Manually Speed-dial Placing a Manual Dial Video CallISDN Number Fields Speed Indicator From the address book2. Use the arrow buttons on the remote to highlight the Speed button on the screen and change the speed of your call. Use the up and down arrow buttons to select a speed from the list that appears on screen 7. To end your call, press the CALLHANG-UP button on the remote. Highlight the Disconnect Video Call icon and press the SELECT button on the remote Placing a Speed-Dial Call 3. When the call completes and you are using a single-monitor system, the party you called will appear on the screen and you will appear in the picture-in-picture PIP window at the lower right. If you have a dual-monitor system, the party you are calling will appear on the main monitor and you will appear on the second monitor Adding a Telephone Call to a Video Call 3. Once the third party connects, press the NEAR or FAR button on the remote to return to the videoconference. If you only hear the numbers being dialed and no one ever picks up on the other end, make sure that you have an analog phone line properly connected to the back of the ViewStation. See your QuickStart booklet for more information Placing a Telephone Call Adding a Video Call to a Telephone Call 3. Use the numeric keypad on the remote to enter the number you want to dial. If you are dialing within your PBX system, you only need to dial the last four digits of the number. The number format is the same as if you were placing a call from your telephone. If you want to delete a digit, press the left arrow button on the remote. To delete an entire phone number, use the arrow buttons to highlight the Clear button on the screen Answering a Video Call Address Book Adding An Entry to the Address Book3. Highlight the New icon and press the SELECT button on the remote How to Place a Call From the Address Book 2. The number and the speed that you’re dialing will appear at the top of the screen. The call progress indicators on the lower left side of the screen indicate the call connection progress. They will change from blue to yellow to orange and finally to green when your call goes through Editing an Existing Entry in the Address Book How to Delete an Entry in the Address Book Camera and Sound Controlling the CameraSetting Camera Presets Pan and TiltZoom Tracking to Camera Presets Automatic Voice TrackingMirroring the Camera Positions Tracking to Far-Site Camera Presets Backlight CompensationAdjusting the Sound on the ViewStation Positioning Microphone PodsCamera and Sound ViewStation User’s GuideSnapshots Snapshots ViewStation User’s GuideUsing Accessories Using a Second MonitorUsing a VCR Using a Document Camera Using a ShowStation IPUsing Accessories Connecting a PC Connecting to a PC on a LANWhat You Need Connecting a PC Logical names are supported via WINS and DNSConnecting a PC Directly to a ViewStation with No LAN Connection Connecting a PC 7. Right-click on PropertiesViewStation User’s Guide 10. Restart your PC 12. After your PC reboots, open Internet Explorer 3.02 or 4.0 and under the View menu, select Internet Options, and then Security. It defaults to medium, which is the setting it should be in to communicate with the ViewStation. Click on OK 14. The Welcome web page will appear in the web browser on your PC ViewStation User’s GuideConnecting a PC ViewStation User’s GuidePresentations Viewing a PresentationPresentations 3. The Welcome web page will appear4. Click on the View a Presentation icon and the slides will appear ViewStation User’s GuidePresenting Slides 3. The Welcome web page will appear PresentationsViewStation User’s Guide ViewStation User’s Guide 6. Click on the “Please Press Here to Select a Presentation” button 8. Click on the PcPresent button and a window will indicate that your slides are being converted to thumbnail sketches. When the PcPresent window becomes full-screen again, your thumbnails have been loaded into the flash memory of the ViewStation Presentations ViewStation User’s GuideAccessing the ViewStation Web Page Remote ManagementThe following Welcome web page will appear in your browser Remote ManagementViewStation User’s Guide ViewStation User’s Guide Running Diagnostic Tests on a System Controlling a System Sending a Message to a ViewStationChanging the Setup of a ViewStation Remotely Placing and Participating in Video Calls Remote Management ViewStation User’s GuideData Conferencing Using a ShowStation IPData Conferencing Using NetMeeting with a ViewStation 2. Click on the NetMeeting icon and enter your name in the User Name field of the dialog box do not use admin as the user name. If you have a slide Upgrading Software Upgrading ViewStation Software Via ISDNUpgrading ViewStation Software over the LAN Upgrading Software7. A dialog box will prompt you for the IP address of your ViewStation. If you have an administration password, enter it here. Click on the OK button if you don’t have one 9. When the ViewStation begins the software upgrade process, the following screen will appear ViewStation Diagnostics System InformationNetwork Statistics System InformationAdvanced Network Statistics Call StatusColor Bar AudioNear-End Loop Reset System Far-End LoopHow to Check the Setup of Your ViewStation General Setup ISDN/VideoLAN/SNMP LAN/IntranetData Conferencing SNMPPhone/Audio Video/CameraSecurity Software/Hardware The Hardware screen contains information about the type of camera inside the ViewStation, the technology it uses to send the video in your calls, and the version of your microphone Multi-Line Access ViewStation 512/MPBasic Setup for the ViewStation 512 and MP Calling Speed and Audiovisual QualityViewStation 512/MP Initial Configuration Screens for ViewStation 512 and MP ISDN Video NetworkHighlight and select the IMUX Information icon and press the SELECT button on the remote to configure your IMUX module On the Advanced Dialing screen, you can define how each ISDN channel will be dialed. Normally, channels are dialed in parallel Auto-Detect SPIDs ISDN Switch Main Calling Screen Placing a Call with the ViewStation 5. Press the SELECT button or the CALLHANG-UP button to place the call 7. To end the call, press the CALLHANG-UP button on the remote , which takes you to the Call Hangup Choices screen Placing a Multi-Point Call with the ViewStation MP Customizing the Address Book Page 6. When the keyboard disappears from the screen, scroll down to the Speed field. If you want to change the speed, press the the SELECT button on the remote while this field is highlighted. Use the arrow buttons on the remote to select a speed from the list and press the SELECT button on the remote. Then press the down arrow on the remote to go to the next field Setting the Viewing Modes for the ViewStation MP Discussion Mode. In Discussion mode, all of the sites can see everyone in the meeting at the same time. This feature is sometimes referred to as continuous presence or Hollywood Squares. If you are using a single-monitor system, the monitor screen will display three or four windows, depending on whether you are in a three- or four-way call Follow these steps to switch multi-point meeting modes ViewStation 512/MP Diagnostics Network StatisticsAdvanced Network Statistics The Call Status screen allows you to determine if one or more of the far-site’s ISDN channels consistently fails to connect. If you highlight one of the call progress indicators, the ISDN number for that channel will appear. You can compare this number with the number you dialed to reach the far-site or you can check for a malfunctioning channel Call StatusAudio Near-End Loop ViewStation User’s GuideReset System Far-End LoopViewStation 512/MP ViewStation 512/MP Setup Upgrading Your ViewStation 512 to an MP IMUX InformationSolution TroubleshootingSymptom CauseTroubleshooting SymptomSolution Causeunder the Diagnostics menu. Run Automatic SymptomSolution CauseCause SymptomSolution IMUX 512 Inverse MultiplexerCause SymptomSolution PresentationsGeneral Problems SymptomSolution CauseISDN Information ISDN Information ISDN Switches ISDN ErrorsThe switch received the sent ISDN number in the correct format ISDN Errors Continued requested service option for an unspecified reason. This might be a The network received a call resume request when there was not aThe supplementary service is not supported by remote equipment suspended call pending. This might be a transient error that will beone of the mandatory information elements. This is usually due to a A switch protocol error exists, or in the United States or Canada aThe receiving equipment received a message that did not include The remote equipment received an unexpected message that doesIndex Page Page Page web server in the ViewStation 69 accessing changing the setup of a ViewStation controlling a system from the websending messages to a ViewStation Welcome web page Index ViewStation User’s Guide