Lexicon MC-12 manual Limited Warranty, Who is Covered?, What is Covered?, How is Service Obtained?

Models: MC-12

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LIMITED WARRANTY

Inside Back Cover.fm Page 1 Monday, May 9, 2005 11:21 AM

LIMITED WARRANTY

PRODUCT REGISTRATION

Please register this product within 15 days of purchase. To do so, complete and return this card or register online at www.lexicon.com. Retain the sales receipt for proof of coverage.

Mr.

Mrs.

Ms.

Miss

Single

Married

Divorced

Widowed

 

 

 

 

First Name

Last Name

 

 

 

 

 

 

Company

Title

 

 

Harman Specialty Group offers the following warranty on this product:

What is the Duration of this Warranty?

This warranty will remain in effect for three (3) years from the original date of purchase.

Who is Covered?

This warranty may be enforced by the original pur- chaser and subsequent owners during the warranty period, provided the original dated sales receipt or other proof of warranty coverage is presented at time of service.

What is Covered?

This warranty covers all defects in material and workmanship on this product, except as specified below. The following are not covered:

1.Damage resulting from

A.Accident, misuse, abuse, or neglect.

B.Failure to follow instructions contained in the user guide.

C.Repair or attempted repair unauthorized by Harman Specialty Group.

D.Failure to perform recommended periodic maintenance.

2.Causes other than product defects, including lack of skill, competence, or experience on the part of the owner.

3.Damage occurring during any shipment of this product. Claims for shipping damages must be made with the carrier.

4.Damage to a unit that has been altered, or on which the serial number has been defaced, modi- fied, or removed.

What Expenses will Harman Specialty Group Assume?

Harman Specialty Group will pay all labor and material expenses for covered items. Payment of shipping charges is discussed in the next section of the warranty.

How is Service Obtained?

When this product needs service, write, telephone, or fax Harman Specialty Group to request information about where the unit should be taken or sent. When making a written request, please include your name, complete address, and daytime telephone number; the product model and serial numbers; and a descrip- tion of the problem. Do not return the unit to Harman Specialty Group without prior authorization.

When Shipping a Product for Service . . .

1.Pay any initial shipping charges, which are the responsibility of the owner. If necessary repairs are covered by this warranty, Harman Specialty Group will pay return shipping charges to any destination in the United States using the carrier of our choice.

2.Pack the unit securely. Package insurance is strongly recommended.

3.Include a copy of the original dated sales receipt. (A copy of the original dated sales receipt must be presented whenever warranty service is required.)

4.Do not include accessories such as power cords or user guides unless instructed to do so.

What are the Limitations of Implied Warranties?

Any implied warranties, including warranties of mer- chantability and fitness for a particular purpose, are limited in duration to the length of this warranty.

What Certain Damages are Excluded?

Harman Specialty Group’s liability for a defective product is limited to repair or replacement of that product, at our option. Harman Specialty Group shall not be liable for damages based on inconvenience; loss of use of the product; loss of time; interrupted operation; commercial loss; or any other damages, whether incidental, consequential, or otherwise.

How do State Laws Relate to this Warranty?

Some states do not allow limitations on the duration of implied warranties and/or the exclusion or limitation of incidental or consequential damages. As such, the above limitations may not apply.

This warranty is not enforceable outside of North America. This warranty provides specific legal rights. Additional rights may be provided by some states.

 

Mailing Address

 

 

 

 

City

State

Zip

 

 

Telephone Number

Fax Number

 

 

Email Address

 

 

 

 

Product Model

Purchase Date

 

 

 

Version

Serial Number

 

 

 

Where did you purchase this product?

 

 

 

Age

Education

Household Income

 

 

Under 18

High School

Under $20,000

 

18-24

College

$20,000 to $34,999

 

25-34

Graduate School

$35,000 to $49,000

 

35-49

Certificate:

$50,000 to $74,999

 

50-64

 

$75,000 to $99,000

 

65+

 

$100,000+

 

 

How did you learn about this product? Choose one:

 

 

Friend

Store salesperson

Advertisement

 

 

Colleague

Store display

Magazine Article

 

 

Teacher

Received as a gift

Own other Lexicon

 

 

 

 

products

 

Which of the following were most important in the selection of this product?

Sound

Quality

Value for price

Durability

Features

Brandname

Other:

 

What are your three favorite magazines?

 

 

1.

2.

3.

 

What are your three favorite websites?

1.2.3.

What features would you like to see added to this product in the future?

MC-12 05/05

Harman Specialty Group

Tel 781-280-0300

Customer Service

3 Oak Park

Fax 781-280-0490

Tel

781-280-0300

Bedford, MA 01730-1413

www.lexicon.com

Fax

781-280-0495 (Sales)

USA

 

 

 

Fax

781-280-0499 (Service)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 207
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Lexicon MC-12 manual Limited Warranty, Who is Covered?, What is Covered?, What Expenses will Harman Specialty Group Assume?