Print troubleshooting
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
•Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other
Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
•Use a paper that is a heavier weight, bright white, or coated.
•Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For more information, see “Aligning the print cartridges” on page 33. If print quality has not improved, continue to step 2.
2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 34. If print quality has not improved, continue to step 3.
3Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 31 and “Installing print cartridges” on page 32.
If print quality has not improved, continue to step 4.
4Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 34.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 35.
Print speed is slow
Solution 1
Close all applications not in use.
Solution 2
Try minimizing the number and size of graphics and images in the document.
Solution 3
Consider purchasing more Random Access Memory (RAM) for your computer.
Solution 4
Remove as many unused fonts as possible from your system.
Solution 5
1From the software application, click File Print.
2Click Properties, Preferences, Options, or Setup.
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