Poor text and graphic quality
Examples of poor text and graphic quality include:
•Blank pages
•Dark print
•Faded print
•Incorrect colors
•Light and dark bands in print
•Skewed lines
•Smudges
•Streaks
•White lines in print
Solution 1
Check the ink levels, and install a new print cartridge if necessary.
Solution 2
See “Improving print quality” on page 33.
Solution 3
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:
•Documents with graphics or images
•Photo paper
•Heavyweight matte or glossy paper
•Transparencies
•Labels
•Envelopes
•
Note: Transparencies may take up to 15 minutes to dry.
Solution 4
Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other
Solution 5
Use only new, unwrinkled paper.
Solution 6
1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 47.
2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
aIn all countries or regions except the United States, select your country or region.
bClick the links for drivers and downloads.
43
